"Perfect Customer Service."
- ROBERT's iM
From the moment I entered Scarborough Toyota, I knew this was going to be a positive experience.
I was able to walk around, look, touch, sit and think about what I wanted without any pressure. When I was ready, I was introduced to sales representative Manny Yanga. A pleasant experience and someone who I immediately felt comfortable with. Manny answered all my questions and arranged a test drive in a new iM. This was the car I eventually purchased. I had asked for an added option which was not available on this model and without hesitation, it was done.
I was going away on a trip and wouldn't be purchasing the car for several months but that was no problem at all. Manny stayed in touch giving me periodic updates on the new car, assuring me all would be perfect whenever I wished to proceed.
I was also introduced to the Manager, Michael Buchberrough. A consummate professional, well informed, personable and very willing to help in whatever way possible. The same can be said of Sales Manager, Qaise Sherdel.
All in all these gentlemen did an exceptional job. As a result, I am now a loyal customer of Scarborough Toyota.
One added item, my wife has a relatively new Honda Fit and wanted an option added to her car that Honda was unable to do at the time. Michael, Manny and Qaise made it happen. They treated my wife with the same respect, courtesy and professionalism that they afforded me. She was thrilled with the work.
I hope this review helps anyone looking for a new vehicle to choose this dealership as a possibility. You won't be disappointed.
"Great customer service "
I had great experience dealing with John S. And Tamim absar.they were both friendly , professional, answered all my questions and were not pushy at all. I would not only recommend this dealership I would highly recommend combo of these 2 if you want a stress free purchase and want an amazing customer service.Thank you
"Best Customer Service Experience"
Great Customer Service Experience! On my initial visit to the dealership I found the staff to be very friendly. Paul Morton was very helpful and knowledgeable about Toyota products. He gave me all the information I required to make my decision on a the RAV4. Qaise was another individual that I had the pleasure to deal with. His friendly and upbeat personality put me at ease in making this purchase. By the time I left the dealership with my RAV4 I felt like family. If you are looking for a car, please don't look any further go to Scarborough Toyota.