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Royal Buick GMC of Tucson
Tucson, AZ
1,276 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our
Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
April 27, 2024
Clean and pleasant employees who are efficient. It was wonderful that manager came and introduced himself. Andy was a first class employee. The experience was first class. Than you! It was wonderful that manager came and introduced himself. Andy was a first class employee. The experience was first class. Than you! More
by roxannecrawford
Employees Worked With
Helpful April 27, 2024
I just bought 2 at4 and at4x from Brian BITZER and he did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your hard work and all you do.... Sent via the Samsung Galaxy S24 Ultra, an AT&T 5G smartphone More
by tigerqueen1468
Employees Worked With
April 27, 2024
I just bought 2 at4 and at4x from Brian BITZER and he did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your hard work and all you do.... Sent via the Samsung Galaxy S24 Ultra, an AT&T 5G smartphone More
by tigerqueen1468
April 27, 2024
Derek Deckens helped me get into the vehicle I wanted and was an outstanding help. I will highly recommend him and this dealership to anyone I know. was an outstanding help. I will highly recommend him and this dealership to anyone I know. More
by annavalerie33098
Employees Worked With
April 21, 2024
Went in for service the manager by the name of Ryan Velasquez was the guy taking care of me, over the phone he gave me a price and when I got their to drop off the vehicle he had another guy take care Velasquez was the guy taking care of me, over the phone he gave me a price and when I got their to drop off the vehicle he had another guy take care of me because he had messed up with the price, I go to Ryan's office blows me away and tells me to talk to another manager that he passed on my services to him very rude disrespectful one of the reasons why I am not going back and sad to say it's my 3rd truck that I buy the last one being a 2500 HD denali off the show room when it first got their. It sucks how u walk in to buy a vehicle and everybody is all over you but when something is wrong with the vehicle totally ignored. Very poor service on Ryan's behalf. More
by Edgarmartinez23.em
April 20, 2024
The team I worked with at Royal Buick GMC of Tucson was fantastic. I really enjoyed the process and am very happy with the vehicle I purchased today. Joe Sullivan, as always, stepped up the service. This i fantastic. I really enjoyed the process and am very happy with the vehicle I purchased today. Joe Sullivan, as always, stepped up the service. This is the eighth car he has sold me, and his commitment continues to impress. More
by dgfulton
April 17, 2024
Joe made our buying experience much easier than normal. He is very professional and obviously knowledgable about all his inventory. He helped us choose the right vehicle for us. We appreciate his persona He is very professional and obviously knowledgable about all his inventory. He helped us choose the right vehicle for us. We appreciate his personal style and positive outlook! More
by dcmorken
April 15, 2024
The dealership was a no-pressure environment with friendly people and great atmosphere. I appreciate the large inventory and the beautiful attention to detail. Regarding our associate, Andy Villa was friendly people and great atmosphere. I appreciate the large inventory and the beautiful attention to detail. Regarding our associate, Andy Villa was absolutely exceptional in helping me with my vehicle purchase. From start to finish, he was friendly, informative, and never put any pressure on me. Even when I changed my mind, he handled it gracefully and went above and beyond his scheduled hours to assist me in finding another vehicle. Andy's professionalism truly stood out during my time at the dealership. Despite living in Phoenix, I would gladly make the commute to Tucson for any future vehicle purchases just to have the same amazing experience again. This was, without a doubt, the warmest and most supportive car buying experience I've ever had, which is definitely not the norm. I couldn't be happier with my overall experience and I'm extremely grateful for Andy's assistance. More
by Kari.millican
Employees Worked With
April 13, 2024
Muy amable persona y me ayudo mucho para agarrar mi carro. Les recomiendo busquen a Jose cuando vallan. carro. Les recomiendo busquen a Jose cuando vallan. More
by dduarte6903
Employees Worked With
April 08, 2024
Marie Floriant assisted us last Friday and let us drive a new Buick Envision and a new Cadillac XT-4. The Cad was great (our choice) and so was Marie! We'll definitely ask for her the next time we're visit new Buick Envision and a new Cadillac XT-4. The Cad was great (our choice) and so was Marie! We'll definitely ask for her the next time we're visiting Royal. Marie was very, very knowledgeable and courteous! More
by jsw5579
Employees Worked With
