Back

Royal Buick GMC of Tucson

Tucson, AZ

4.9
1,281 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
Contact Dealership

815 W Auto Mall Dr Lot A

Tucson, AZ

85705

Directions

By Type

Showing 1,281 reviews

May 09, 2024

Royal has no pressure, listens to the customer, and was extremely helpful in our out of state purchase. The dozen roses at the close of the deal was icing on the cake. While I have not needed the lifetim More

by Bill F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Bill, for your kind words and for choosing Royal Buick GMC Cadillac for your out-of-state purchase. I am delighted that you found our team to be attentive and helpful throughout the process. It's great to hear that the roses added a special touch to your experience. I appreciate your trust in our lifetime warranty and I am here for you and your son whenever you need us. Safe travels, and I look forward to serving you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 09, 2024

During a recent transaction with the purchase of a new vehicle Derek was our sales advisor he was absolutely amazing ! He is very knowledgeable and polite there is a reason he is highly rated for several More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Sarah, for your kind words about your experience with Derek at Royal Buick GMC Cadillac! I'm thrilled to hear that Derek provided you with excellent service and made your car buying experience enjoyable. We are fortunate to have him on our team. I appreciate your recommendation and look forward to assisting you in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 09, 2024

First dealership that we’ve encountered where we didn’t feel pressured into buying. Worked with José majority on not one, but two, absolutely gorgeous GMC’s within a 72 hour period! Royal made that happen! More

by jolissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us! I'm thrilled to hear that José, Joe, and Roger provided you with a no-pressure, family-like experience while purchasing not one but two beautiful GMC trucks. I'm delighted that your guys are enjoying their new trucks! If you ever need anything in the future, don't hesitate to reach out. Drive safe! 🚗🚗 - Royal Buick GMC Cadillac Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2024

Car was not detailed, also did not have a full tank of gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition t More

by ronwalter366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Chambers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback, Ron. We're disappointed to hear about your experience. We strive to deliver top-notch service, and your experience does not meet our standards. Please reach out to me directly so we can address your concerns and ensure your next visit meets your expectations. Your satisfaction is our top priority. Thank you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2024

Very friendly, very knowledgeable, made us feel welcome. A great dealership to buy a new vehicle from. More

by christinereed3
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you, Christine, for your fantastic review! We are delighted to hear that you had a positive experience with us. At Royal Buick GMC Cadillac, we strive to provide excellent customer service and make our customers feel welcome. We appreciate your business and hope to assist you again in the future. Thank you for choosing us for your new vehicle purchase! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2024

Jake was A great listener to what my needs were what I wanted thank you More

by Azizonasweety72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your kind words about your experience with us at Royal Buick GMC Cadillac! I'm thrilled to hear that Jake was attentive to your needs and wants. I appreciate your feedback and look forward to seeing you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

Clean and pleasant employees who are efficient. It was wonderful that manager came and introduced himself. Andy was a first class employee. The experience was first class. Than you! More

by roxannecrawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review! I really appreciate your business, Roxanne. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

I just bought 2 at4 and at4x from Brian BITZER and he did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your More

by tigerqueen1468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

I just bought 2 at4 and at4x from Brian BITZER and he did a great job. I wanted to make sure he gets all the recognition for making my husband's birthday memorial one he got the at4x. Thank you for your More

by tigerqueen1468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 27, 2024

Derek Deckens helped me get into the vehicle I wanted and was an outstanding help. I will highly recommend him and this dealership to anyone I know. More

by annavalerie33098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Royal Buick GMC of Tucson responded

I really appreciate the kind recommendation, Anna. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

1
...