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Rose City Ford Sales

Windsor, ON

4.7
1,121 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,121 Reviews of Rose City Ford Sales

May 26, 2025

Always the best service, makes everything so easy and ready to go ! Can’t say thank you enough More

by mahonkim3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
May 28, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we have been able to provide you with great service. Providing a seamless and hassle-free experience for our customers is what we always strive for. We truly appreciate your continued trust! We look forward to your next visit! Cheers :)

May 23, 2025

Mauro is very helpful and informative in helping me choose a car that fits my preferences and lifestyle. More

by Helena
Recommend Dealer
Yes
Employees Worked With
Daniela Racco
May 27, 2025 -

Rose City Ford Sales responded

Thank you, Helena, for sharing your wonderful experience with Mauro! We're thrilled to hear that he was so helpful and informative in guiding you to a car that perfectly suits your preferences and lifestyle. Mauro truly embodies our commitment to personalized customer service, and we'll be sure to pass along your kind words to him. We appreciate you choosing Rose City Ford! Cheers :)

May 22, 2025

Great service, well informed service people. Service prompt according to appointment time and took about the amount of time stated at beginning of appointment. More

by mark.auger900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Mark, for your excellent review! We're so glad to hear that you experienced great service. It's wonderful to know that our service team kept you well informed and that your appointment was both prompt and completed within the stated timeframe. We always aim for efficiency and transparency, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your positive experience! Cheers :)

May 21, 2025

Reached out to me before my lease was up. Had exactly what I wanted and numbers ready when I walked in. Great customer service and truck was super clean. Loving my new ride More

by Rmarnee
Recommend Dealer
Yes
Employees Worked With
Ahmed
May 24, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our proactive approach to your lease end, coupled with having the perfect truck and numbers ready, made for such a smooth and enjoyable visit. It's fantastic to know that our team provided great customer service and that you're loving your new ride. We truly appreciate your business and look forward to your next visit! Cheers :)

May 20, 2025

I love the reception I got when I entered the service department. They treated me with respect More

by ddesj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for sharing your positive experience! We are absolutely delighted to hear that you felt respected and appreciated the warm reception you received when you entered our service department. Providing a welcoming and respectful environment for every customer is a top priority for us, and your feedback truly validates our efforts. We're grateful for your review and look forward to welcoming you back to Rose City Ford anytime you need us! Cheers :)

May 19, 2025

Great experience from booking the appointment to the friendly personalized service. Definitely a dealership that values my business. More

by F150 guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar
May 24, 2025 -

Rose City Ford Sales responded

Thank you for sharing such positive feedback! We are so pleased to hear that you had a great experience with us! It truly means a lot to know that you feel we value your business, because we absolutely do. We appreciate you taking the time to let us know, and we look forward to continuing to provide you with excellent service! Cheers :)

May 17, 2025

A+ service. Diagnosed and communicated the problem and provided prompt service. Great team,great experience. 👏 More

by frizbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 24, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic review! We're happy to know our team effectively diagnosed and communicated the problem and provided prompt service. We truly appreciate the recognition, and we're glad to know you had such a great experience! We hope to see you again soon! Cheers :)

May 17, 2025

Very quick, friendly, responsive, nice people easy to get along with I would recommend them to anyone More

by 90jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for this wonderful review! We're absolutely thrilled to hear that your experience was so positive. We truly appreciate your strong recommendation; it means a lot to us! We look forward to your next visit! Cheers :)

May 17, 2025

Fast service I got a oil change plus they had to take care of a recall and it took a little over a hour.everybody is friendly and if you wait for your car there are free refreshments and munchies More

by Silverback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic review! We're so pleased to hear that you experienced fast service during your recent visit. It's great to know that you found everyone friendly and that you enjoyed the complimentary snacks while you waited. We strive to make every visit efficient and comfortable, and we appreciate your feedback. We look forward to your next visit! Cheers :)

May 17, 2025

Knowledgeable service people and work completed on time. They texted me when work done as I went shopping while waiting. More

by Donlairdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Don, for your excellent review! We're so pleased to hear that our service team was knowledgeable and that your work was completed on time. We especially appreciate your positive comments about our communication; it's great to know that the text notification was helpful. We aim to make every service visit as convenient and efficient as possible, and your feedback lets us know we're succeeding. Thanks for choosing Rose City Ford! Cheers :)

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