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Regal Honda - Service Center

Lakeland, FL

4.5
2,239 Reviews
Call Service Center (863) 509-4963

2,239 Reviews of Regal Honda - Service Center

Sort by
May 11, 2024

Great service, friendly staff, love the popcorn and enjoy they have lots of snacks. One of the great things the vehicle courtesy inspection at the of your vehicle service. More

by responsibleshooters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Regal Honda responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback.

Helpful
May 10, 2024

Happy with the work carried out, when my vehicle was recently brought in for a some work. More

by SHARPLAKELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Campisi III
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May 10, 2024 -

Regal Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Helpful
May 07, 2024

I signed up online for an oil change and I had the best service. I also used the shuttle service. My car was ready when I needed it! More

by michelle97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Campisi III
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May 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

Helpful
May 06, 2024

Always received excellent service from advisors and dealer.The shuttle service is very helpful at all the times. More

by dbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Helpful
May 03, 2024

Called to get my car in asap. Got in the same day. Service was performed in a suitable time. Great service. More

by donver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Regal Honda responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Helpful
May 01, 2024

Austin was prompt, courteous and located me in the waiting room after the service was complete. Our Honda was serviced as requested through the online app. Regal service department is the reason I dri More

by JAMESBYRD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Regal Honda responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Helpful
May 01, 2024

You are very effetissant,just wish you could have done more to save me money. More

by gwr1945333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Regal Honda responded

Thank you!

Helpful
April 26, 2024

Brake lights working! ! I’m satisfied with the service and the overall quality of care. More

by ZMANOFPRAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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May 01, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Helpful
April 24, 2024

She’ron is the best person to ever work with. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. More

by eddie_janice72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

Helpful
April 22, 2024

Customer service was not good, Sale associate was rude when I asked about pricing and what was the difference from last visit and this visit. Didn’t even have my car rinse off from dirt or even passed thr More

by Silverioh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Regal Honda responded

I'm truly sorry to hear about your disappointing experience. Your feedback is invaluable, and I'll make sure to escalate this issue to our management team for immediate review and improvement. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out.

Helpful
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