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Regal Honda

Lakeland, FL

4.6
3,676 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,676 reviews

May 03, 2024

Called to get my car in asap. Got in the same day. Service was performed in a suitable time. Great service. More

by donver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Regal Honda had a large selection of cars that l was interested in knowledgeable staff More

by bknof1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Austin was prompt, courteous and located me in the waiting room after the service was complete. Our Honda was serviced as requested through the online app. Regal service department is the reason I dri More

by JAMESBYRD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

You are very effetissant,just wish you could have done more to save me money. More

by gwr1945333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Regal Honda responded

Thank you!

April 30, 2024

The wrong sales team is listed on this survey. Jarrod Costine was a new salesman and was excellent!! The sales manager was typical but nice enough. More

by cdjmail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Farris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Costine
May 01, 2024 -

Regal Honda responded

Thank you.

April 26, 2024

Brake lights working! ! I’m satisfied with the service and the overall quality of care. More

by ZMANOFPRAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
May 01, 2024 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 25, 2024

Very friendly and helpful. Employees are extremely welcoming and knowledgeable. Cares about their customers. Amazing experience with Regal. More

by jsallison91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

April 24, 2024

Good experience buying my 2024 Honda CR-V. Everything went smoothly. No issues with Regal Honda. More

by Wdent77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni David
Apr 25, 2024 -

Regal Honda responded

It makes our day to hear that we were able to provide you 5-star service.

April 24, 2024

She’ron is the best person to ever work with. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. More

by eddie_janice72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

April 22, 2024

Customer service was not good, Sale associate was rude when I asked about pricing and what was the difference from last visit and this visit. Didn’t even have my car rinse off from dirt or even passed thr More

by Silverioh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Regal Honda responded

I'm truly sorry to hear about your disappointing experience. Your feedback is invaluable, and I'll make sure to escalate this issue to our management team for immediate review and improvement. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to reach out.

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