Pickering Honda

excellent service managers Have always appreciated all the helpful service managers....kacey, krystle, etc. This time was helped by Rick, who is likewise excellent. He made sure Have always appreciated all the helpful service managers....kacey, krystle, etc. This time was helped by Rick, who is likewise excellent. He made sure the experience was great and sent mecaway satisfied. Will continue to come back, and would recommend dealer service to anyone. More

Doug's bad experience with Pickering Honda I purchased a used 2016 Ram 1500 from Pickering Honda and was told that the vehicle would be safety checked and serviced ( oil changed ) and extra re I purchased a used 2016 Ram 1500 from Pickering Honda and was told that the vehicle would be safety checked and serviced ( oil changed ) and extra remote key and def fluid tank full but that was not done. I noticed exhaust fumes entering the cab when I was driving it home after paying for it. This truck was safety inspected and this should have been noticed. I constantly wrote them and seldom they returned emails and finally they reimbursed me for my costs pertaining to the key and fluids and the General Manager called and promised to reimburse me for the oil change to make it right but I have not heard from them since and still waiting for an email or call. I purchased the truck over a month ago. I launched a complaint through their online service and no answers. This is simple if you promise it please deliver or don't promise. Hopefully by reading this you will be careful and make sure you receive all before final payment. This is just my experience I have never even received a written or oral apology and still waiting for reimbursement for the oil change and service that I had performed by the Dodge Chrysler dealership as well as installing a turbo exhaust gasket to eliminate the dangerous fumes. I remain very frustrated with this Honda dealership and to be fair, I will post the response of this Honda dealership in the future if they make it right. Keep watch More

Friendly, good and reliable service I purchased my car at this dealership and service my car there for last 7 years. I am always very happy with the service and staff. Friendly, helpful I purchased my car at this dealership and service my car there for last 7 years. I am always very happy with the service and staff. Friendly, helpful, provide details about everything, explain and treat you with respect. I love the detailed report about the status of my car. It allows me to follow it and project expected work in the future. Waiting area is nice and clean with good refreshments. I have no reason to go anywhere else. All service under one roof. More

Excellant Service I dropped in without an appointment after incurring a flat tire. Pickering Honda associates were friendly and accommodated with quick, efficient servi I dropped in without an appointment after incurring a flat tire. Pickering Honda associates were friendly and accommodated with quick, efficient service. Would absolutely recommend. More

honest service Kacey Craig is a first class service assistant. True to his word, work done on time and for the quoted price. He treats each customer like they ar Kacey Craig is a first class service assistant. True to his word, work done on time and for the quoted price. He treats each customer like they are special. More

1st time in. First time in after buying the CRV. Emily set up the appointment for me and I showed up 15 minutes early on a Monday morning. Oil change and tire First time in after buying the CRV. Emily set up the appointment for me and I showed up 15 minutes early on a Monday morning. Oil change and tire rotation done in 40 minutes. Car washed too. Cant beat that. Excellent quiet comfortable waiting room with coffee / newspapers and Breakfast TV. Pretty upbeat happy place for a Monday morning. :-) More

Great Service Write from the first encounter with Kacey Craig I got the impression that I was going to be treated as a special customer. Kacey went out of his way Write from the first encounter with Kacey Craig I got the impression that I was going to be treated as a special customer. Kacey went out of his way to set my service appointment on a customer friendly way. He offered a complimentary service if I needed one, which I did not. My wait was actually shorter than what I expected.. Thanks to the whole team for my experience. Kamalesh Sharda. More

Enjoy dealing with Pickering Honda makes you feel at home . Great dealership ,enjoy dealing with them..go out of their way to assist you, makes you feel like family ..the dealership is very clean I have been de Great dealership ,enjoy dealing with them..go out of their way to assist you, makes you feel like family ..the dealership is very clean I have been dealing with Pickering Honda since 2012 More

Starter installed Went to start up our 2006 Honda Civic on Friday and heard a 'bang' and wouldn't start. Had it checked by CAA who suggested it was the starter. Was t Went to start up our 2006 Honda Civic on Friday and heard a 'bang' and wouldn't start. Had it checked by CAA who suggested it was the starter. Was towed to Pickering Honda where they got right on it as they knew right away that was the problem. I was informed by Casey of every detail of the progress, then was given a ride home by Rich I believe his name was, very friendly. He returned for me a few hours later when the car was ready .Great service as always from Crystal at the front desk to getting the keys back afterwards. More

Great and Speedy Service Had my Oil Change - and tire rotation done Service was fast 2 areas of improvement: 1) Complimentary car wash - car wasn`t exactly cleaned when I Had my Oil Change - and tire rotation done Service was fast 2 areas of improvement: 1) Complimentary car wash - car wasn`t exactly cleaned when I got it back - seemed like it was just hosed down dirt still on the car! 2)No one knows how to guide people through the Wifi - I was working while I waited on my laptop and needed a connection spoke to 3 people before one of the gentlemen and the part centre was able to tell me that after logging in - you need to access a web page to confirm connection to the wifi - it`s a simple instruction - possibly add this to your signage More