OpenRoad Volkswagen

Fantastic, Friendly, knowledgeable, and professional Great, friendly, Knowledgeable, staff. highly recommend anyone wanted to buy a car, looking for parts, and service to this delasership Thank you very Great, friendly, Knowledgeable, staff. highly recommend anyone wanted to buy a car, looking for parts, and service to this delasership Thank you very much to Ben, Shane and Austin and their Open Road Vw Team. Keep up the great work. Only dealership to service my car. More

great experience On time courteous relaxed helpful I would return to this location, as I was treated well, it was a clean and nice atmosphere. Very helpful On time courteous relaxed helpful I would return to this location, as I was treated well, it was a clean and nice atmosphere. Very helpful More

Golf R pre-order Sam was very helpful and responsive during the order/build/shipping process. Andy was also a great resource and kept me well informed with the lease Sam was very helpful and responsive during the order/build/shipping process. Andy was also a great resource and kept me well informed with the lease transfer. Despite challenges in working with the dealer of my previous lease, they were able to provide a reasonable deal. Financing office was forthright and open about the options. It seems that the team here is not on commission, and it shows in the level of customer care and focus. More

Service advisor Chris is friendly and very helpful. He is also very knowledgeable and setup shuttle to drive me to and from Metrotown. The driver is als advisor Chris is friendly and very helpful. He is also very knowledgeable and setup shuttle to drive me to and from Metrotown. The driver is also very nice and friendly More

Professional and Knowledgeable You keep my R happy with your knowledge and frendy and Professional staff. Thank you. Kristine Tom and Techs are the best. Happy R Happy driver. You keep my R happy with your knowledge and frendy and Professional staff. Thank you. Kristine Tom and Techs are the best. Happy R Happy driver. More

Oil change The reception was very good, the driving service was pleasant and fast, the oil change didn't took long. Moreover they cleaned my car and change my ti The reception was very good, the driving service was pleasant and fast, the oil change didn't took long. Moreover they cleaned my car and change my tires after that. The staff was very friendly and effective. They know their job. In one word the service was perfect. More

Excellence was expected and delivered. Very pleased with the experience and courtesies received from service advisor Dom and your technicians. Car was even ready before the time estimated. Very pleased with the experience and courtesies received from service advisor Dom and your technicians. Car was even ready before the time estimated. No hesitation to recommend OR VW to my friends and acquaintances. More

Console Storage Compartment I am very happy this time with the Parts Dept. They don't know how long to take to fix my car and gave me a courtesy ride to Lougheed Mall. I want t I am very happy this time with the Parts Dept. They don't know how long to take to fix my car and gave me a courtesy ride to Lougheed Mall. I want to give compliment to Brian. My new car hatch was too high for me and he did something which solved the problem and he helped me out this time too. Don is nice, I asked him questions and he politely answered me. I am waiting for him to call me regarding dash camera, hopefully he won't forget. Katheleen is great and helpful too. Hopefully they will continue to provide great service. This rating is specially for the Parts Dept for this service only. I did not write the review for the Sales Dept last time. More

Openroad VW I bought VW golf here and came back for the services. The overall service and experience was great and I would strongly recommend Openroad to my frien I bought VW golf here and came back for the services. The overall service and experience was great and I would strongly recommend Openroad to my friends. More

Amazing Service Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall frie Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall friendliness of the staff. Would definitely recommend!! More