Ontario Chrysler Jeep Dodge Ram

Dealer Review Great customer service , made transaction seamless and smooth. This is my second vehicle from this dealership dealing with Usman and I will be a loyal Great customer service , made transaction seamless and smooth. This is my second vehicle from this dealership dealing with Usman and I will be a loyal customer for sure. Our sales guy was a diamond. Wadih, took the time to walk us through all the features and sourced us exactly what we were looking for. I have to say that my experience was extremely amazing and I am so happy we found Wadih. Oil change was fast and professional. More

RAM 1500 Excellent experience with John Walker buying our firs RAM truck. So many different trucks, he found the right one for us. We will definitely be retu Excellent experience with John Walker buying our firs RAM truck. So many different trucks, he found the right one for us. We will definitely be returning for our next vehicle in a few years. More

Love my jeep Gordon was great to deal with made the transaction smooth, I Would recommend him to my friends and family. I love the jeep I bought. Gordon was great to deal with made the transaction smooth, I Would recommend him to my friends and family. I love the jeep I bought. More

Fantastic Experience Scott W We had checked out the previous reviews on him on the Dealer Rater page so that we would know what sales rep we wanted to deal with. When we we We had checked out the previous reviews on him on the Dealer Rater page so that we would know what sales rep we wanted to deal with. When we went into the dealership to look at our new jeep, we asked for Mickey. We knew what sales rep. we wanted. The overall experience was great. He followed up with us a few days later. He just wanted to check on things. He went above and beyond the usual customer service that you receive these days. I can't say enough good things about Mickey. I definitely will not hesitate to send family and friends to see him in the future. More

First time Truck buyer Wadih made my somewhat nerve racking decision to move into a Truck easy to swallow. He was polite, not too pushy, understanding, and sympathetic to Wadih made my somewhat nerve racking decision to move into a Truck easy to swallow. He was polite, not too pushy, understanding, and sympathetic to MY needs and took the time to understand what I wanted. Extremely friendly and honest. I wouldn't hesitate to recommend any of my friends and family to him. I later found out on day of pick up, that not only was it supposed to be Wadih's day off, but the V.P Dave Pozzobon also checks all closed deals and ensures all the "i"s are dotted and "t"'s are crossed. President and CEO Bourk Boyd I've also seen on a couple occasions open the door for all their customers. Talk about a true Customer Experience - this team at least tries to do their best in a hectic environment. More

"Customer care and service by excellence" On Sunday of this past week I visited your dealership. I was treated with exceptional care, honesty, friendliness and professionalism from both of you On Sunday of this past week I visited your dealership. I was treated with exceptional care, honesty, friendliness and professionalism from both of you. Both of you were transparent in explanation of the details from start to finish. For Mike, you took the time and patience to answer all of my questions with clarity, detail, and explored all of the options to fit my needs for a Jeep. Indeed more so, you came up with a deal that was beyond my expectation. I had visited another Chrysler Jeep dealership which is in my locale but drove 1 (one) hour plus to see yours and do not regret it. I purchased a 2017 Jeep Wrangler Unlimited Chief. You worked tirelessly at giving me a great deal in terms of vehicle options and then right down to the monthly payments. You gave the maximum trade-in value for my vehicle. To Rajan, you devoted a considerable time and attention to me personally arranging financing within my credit and budget expectations. But it didn't stop there. You took the time to explain financing and credit implications for my personal situation. You gave sound financial advice and tips in the purchase of a new vehicle as well as the vehicle protection. I recommend both of you for vehicle needs and will return for future purchases. More

Dirty sales tactics I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu started out professional, then when it came time to sell me the add-ons, he was very pushy. It's what people in the industry call "jamming". He told me that the bank only accepted my application if I purchased "Gap Insurance" on my vehicle. I told him I didn't want it and see if he could do it without. He then left the room and came back 5 minutes later and it wasn't possible. I then said ok go ahead. I later spoke with a friend in the industry to find out that this selling technique is called "jamming". Tinu is crook and should not be trusted. More

Happy and Satisfied Jeep Owners Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value o Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value of the vehicle and worked very hard to get us the best price. We went in for a 2012 Jeep Grand Cherokee and drove away in a 2016 model... all within the same day. Thank you both for the great service. We are very happy with our purchase! More

Horrible buying experience Bought a 1500 Laramie from mike kakish and he told me I would be getting employee pricing that goes above and beyond the 25%. I brought my bill of sal Bought a 1500 Laramie from mike kakish and he told me I would be getting employee pricing that goes above and beyond the 25%. I brought my bill of sale to my local dealership in Orangeville where a family friend works and have found out that i in fact did not get employee pricing and have been lied to. He also said he would fill up the tank full with gas and left me with just half a tank. Overall very disappointed . More

Sales rep was a pleasure to deal with! From the very beginning it was a pleasure to deal with Richard, who took me seriously from the beginning of my visit which I greatly appreciated. He w From the very beginning it was a pleasure to deal with Richard, who took me seriously from the beginning of my visit which I greatly appreciated. He was knowledgeable and patient. All of the staff there is great and friendly in the sales department including the finance manager Akbar. My only comment for improvement would be the detailing of new cars... not to be harsh but I could have done a better job myself. Wax swirls were left on the outside of the new jeep including inside some of the door jams. Rims were not cleaned and covered with brake dust and dirt. Also part of the PDI of this new jeep was the installation of Mopar performance pedals which were left in the trunk. Which I shall install myself. So all and all... sale department is great. Whoever manages the detailing did a sloppy job. More