Okanagan Chrysler Jeep Dodge

I have always enjoyed good service, Gary Callander is great getting the work done and working out a good price. great getting the work done and working out a good price. More

Very friendly and helpful staff! On time service! No hassle with getting parts! Great team! On time service! No hassle with getting parts! Great team! More

Vehicle service was deplorable. Will never go to Okanagan Chrysler Jeep Dodge for servicing or Vehicle purchase. Will never go to Okanagan Chrysler Jeep Dodge for servicing or Vehicle purchase. More

Great customer service. Affordable and reliant. Highly recommended this dealership. Gary is a fantastic advisor. Affordable and reliant. Highly recommended this dealership. Gary is a fantastic advisor. More

Gary was excellent and helpful. My service was done quickly and I appreciated the vehicle inspection. My service was done quickly and I appreciated the vehicle inspection. More

Great people there providing helpful information and care in ensuring they are meeting expectations and customer needs in ensuring they are meeting expectations and customer needs More

Right from the start service at Okanagan Chrysler Jeep Dodge was exemplary. Our sales rep Aaron Elves went above and beyond to make this a pleasurable experience. If there was a higher rating than 10 we c Dodge was exemplary. Our sales rep Aaron Elves went above and beyond to make this a pleasurable experience. If there was a higher rating than 10 we certainly would have given it to him and the dealership! I highly recommend Aaron and the Okanagan dealership. More

Excellent/timely customer service with Gary and the team at Okanagan Dodge. Thanks again for the great experience. at Okanagan Dodge. Thanks again for the great experience. More

Worst customer service experience I've ever had. Took my vehicle in for a software glitch that was indicating a four wheel drive issue. They initially suggested a minor part repair then... broke Took my vehicle in for a software glitch that was indicating a four wheel drive issue. They initially suggested a minor part repair then... broke their tool off inside my vehicle making extraction of the $1500 "damaged" part very challenging. Rather than immediately owning the issue, they moved to further miss diagnosis my troubles and quoted me $7200 worth of unnecessary repairs to replace the entire assembly. Long story short, I do not trust them. I had them return my vehicle without authorizing any work. I cleaned the electrical connector myself and surprise surprise the vehicle runs just fine. Service department was very unprofessional, complaining to me about their busy day and how customers were not happy and being difficult. I'm left wondering how much money they make providing inaccurate information to their customers? More

I'm only giving one star because I have to. Dealing with Okanagan Chrystle Dodge Jeep Ram was a nightmare. They claim to be a 5 start dealership and I don't agree in any way. We had an appointm Dealing with Okanagan Chrystle Dodge Jeep Ram was a nightmare. They claim to be a 5 start dealership and I don't agree in any way. We had an appointment to come see the vehicle and they kept us waiting 5 hours to see the vehicle claiming it was being cleaned. We had a 4 hour drive ahead of us and now instead of driving home during daylight we would have to head home at night. The vehicle was so dirty we could not see out of the windshield. They then said it was because they were doing repairs on the vehicle. Regardless of our annoyance we purchased the vehicle. On our 4 hour drive home the check engine light came on, the vehicle ran out of windshielf washer fluid after being used once. When we got home in the following weeks we argued with the dealership about the responsibility of fixing these errors. We also found out while getting a diagnosis that the engine size they told us the vehicle was, was incorrect and it in fact had a much smaller engigne (which can only be known by running the VIN) In the end the dealer came to our home and picked up the truck, did some work on it and returned it. When they returned it we opened our truck to find that they screen for the sound system had been smashed to pieces. They claimed that it was like then when they got it, but in fact it was not. I cannot say enough to avoid dealing with Okanagan Dodge Jeep Ram. They were unprofessional and talked to us like we were stupid and could get away with whatever they wanted becuase we lived out of town. We will never go to that dealer again and will tell evreryone we know to stay away from it. More