Ocean Park Ford Sales Ltd

Should you have a concern...it is dealt with immediately! ...and resolved! I experienced a warranty concern during my previous service appointment. I raised my question to the OP Service Manager, Joe Bellav ...and resolved! I experienced a warranty concern during my previous service appointment. I raised my question to the OP Service Manager, Joe Bellavance. He responded very promptly...indicated he had researched my issue...and would provide the required service at no additional charge. Needless to say, I was very impressed! A very "Customer First" Service Manager!...Thanks Joe! More

No BS here! I drive 81 km each way to get my car serviced at Ocean Park Ford and pass at least 4 other Ford dealers on the way. I will continue to use Ocean Park I drive 81 km each way to get my car serviced at Ocean Park Ford and pass at least 4 other Ford dealers on the way. I will continue to use Ocean Park as long as I am able, as far as I'm concerned, they are the only dealer that I will have anything to do with. The staff here are qualified, knowledgeable, and friendly and don't treat me like a 10 year old. I am treated with respect and honesty which is a rare quality in today's world. More

First Service Booked my first service and it was complimentary. Vehicle was completed on time as stated with no extra charges or surprises. Staff was friendly and Booked my first service and it was complimentary. Vehicle was completed on time as stated with no extra charges or surprises. Staff was friendly and very courteous and offered a ride home and pick up when vehicle ready. I've been dealing with White Rock Ford for more than 20 years based on their customer service. More

Had a pleasant visit for my Mustang's first service. Professional staff and great facility. Waiting area could have better chairs. I stayed in there for almost 2 hrs while my car was getting serviced. Professional staff and great facility. Waiting area could have better chairs. I stayed in there for almost 2 hrs while my car was getting serviced. Vicky Sandhu More

Top Notch Service Thanks to Al and his team over at Ocean Park Ford. Excellent service and our buying experience was second to none. We highly recommend Ocean Park Fo Thanks to Al and his team over at Ocean Park Ford. Excellent service and our buying experience was second to none. We highly recommend Ocean Park Ford as your next Ford Dealer... More

Excellent The best dealership I have ever had my car serviced. They are honest and reliable.This dealership has been in Whiterock for years contributing to the The best dealership I have ever had my car serviced. They are honest and reliable.This dealership has been in Whiterock for years contributing to the community. More

Best Service in the Business The service is always prompt, the employees courteous and thorough and the prices are fair. My car is always vacuumed and washed. The courtesy driver The service is always prompt, the employees courteous and thorough and the prices are fair. My car is always vacuumed and washed. The courtesy driver is always the best. More

...a very customer first dealership! I have always been very satisfied when taking my Ford Fusion to Ocean Park for service. I often use the online appointment scheduler...easy, efficien I have always been very satisfied when taking my Ford Fusion to Ocean Park for service. I often use the online appointment scheduler...easy, efficient and if my date/time is unavailable, then Ashley follows up with me right away! My most recent service was last week...the "works" and I had an issue with the car stalling after start-up. My Service adviser Will L., welcomed me right away, understood my needs and arranged for the shuttle to drive me home. I have used the shuttle a number of times and always enjoy my trip with Cleve, the driver! Will called me, told me my car was ready and advised they diagnosed the stalling issue and would order the part. Will will call me when the part is available. Great customer experience! Thanks...Ashley, Will and the Tech! More

2019 FORD RANGER The guys provided me with all the info I needed to make my decision. After buying the vehicle, I was impressed how my concerns and requests were liste The guys provided me with all the info I needed to make my decision. After buying the vehicle, I was impressed how my concerns and requests were listened too and carried out. This kind of after purchase commitment to me is the sign of a business that cares. Well done guys More

2008 Ford Escape This would have been my 3rd transmission for my 2008 Ford Escape that I bought brand new in 2007. Ocean Park Ford said they could fix it for approx. This would have been my 3rd transmission for my 2008 Ford Escape that I bought brand new in 2007. Ocean Park Ford said they could fix it for approx. 3000.00-4000.00. So I asked them what could I get as a trade in after my car was fixed and the sales person said they would only give me what I paid to replace the transmission and nothing more. Very disappointed in this reply so I took my business else where and it only cost me 1792.00 all in for a new transmission. I will never buy another Ford, ever. More