Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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60K service and oil change My experience has always been excellent with NS Service department. one frustration though is that at times it is tough to get through and it takes a My experience has always been excellent with NS Service department. one frustration though is that at times it is tough to get through and it takes a little while to hear back on messages. More
Mount and balance winter tires Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres cha Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres charge so I was a little disappointed. I was told that there had been a sale and there was one coming up but there was no compensation for the price I was paying. I've asked repeatedly to receive emails with sales and offers but to no avail. This has not happened in the 4 years I've been dealing with Ford Crowfoot. More
Outstanding service Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to w Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to what was happening. Excellent service. More
As good as it gets Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my m Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my maintenance plan. Thanks! More
Excellent Cassandra was very friendly, professional and helpful. Thank you to Cassandra and the Northstar Ford Crowfoot team for making my service appointment Cassandra was very friendly, professional and helpful. Thank you to Cassandra and the Northstar Ford Crowfoot team for making my service appointment a positive experience. More
.¸'/¬…≥"{?p;.loa The sales team, especially Nicole were very helpful. Turns out that the service team don't care or don't know a thing. PDI was absolute crap! Grease a The sales team, especially Nicole were very helpful. Turns out that the service team don't care or don't know a thing. PDI was absolute crap! Grease and marks all over the truck, fabric not colour matched and paint flaw. My wife insisted to get the paint flaw fixed. I dropped the brand new truck off Monday morning to receive a call on Thursday. "So sorry your truck will not be finished until tomorrow morning" . So you all know, the paint flaw is less then 5mm square at eye view of the passenger door. The next morning a phone call...paint did not match and we will have it fixed and completed by the end of day for sure". How is it that it took 4 days to get here and they are going to fix it in a few hours?????? I arrived at the end of the day, there is dust all over the interior of the new truck, marks all over the seats, a large scratch on the passenger seat near the head rest and tape marks all over the outside of the truck.....Hum new truck...not so new anymore. Last time they see the truck and last time they touch the truck. What a disappointment. More
Excellent Serivice Great service with friendly staff who are willing to give extra for the customer. Thank you to Cassandra and the team at Northstar Ford Crowfoot Great service with friendly staff who are willing to give extra for the customer. Thank you to Cassandra and the team at Northstar Ford Crowfoot More
Ford Escape The team was very helpful and making sure that I received the best service in trading in my car and receiving my SUV. They were very knowledgeable to The team was very helpful and making sure that I received the best service in trading in my car and receiving my SUV. They were very knowledgeable to answer any question that I had and if not found the information in a timely manner. More
Excellent Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the progress of the repairs. More
Great and friendly service I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly rec I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly recommend Northstar Ford More