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Northstar Ford Calgary
Calgary, AB
2,677 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,677 reviews
December 06, 2016
Engine Light and Remote Start. Yes and no. You addressed the issue of fixing the engine light which was covered Under warranty thank you , however wouldn't fix the remote starter u Yes and no. You addressed the issue of fixing the engine light which was covered Under warranty thank you , however wouldn't fix the remote starter unless I paid $100. My argument is this...the remote starter was working until the engine light came on. It's dependant on the engine to be working properly for it to start. So then why wouldn't you just fix it at the same time at no charge. Help me out here, It doesn't make sense to charge the consumer thiis service when it's 100% dependant on the engine to be working properly. I've had issues with my engine light 4'times in the last month and Metro Ford never charged me to reset it. I'm not going to pay 100 each time to reset the remote start just because the engine light csme on. Now the weather is cold and I park outside and I can't use my remote start which is frustrating. I look forward to hearing back from someone at NorthStar Ford on this. Regards, Curtis Chmilar 403-470-0753. More
by CURTISCHMILAR88
Verified CustomerEmployees Worked With
Helpful December 06, 2016
Service was processed timely and efficiently. Service was great. Only thing I didn't appreciate was how I was charged the base rates for simply looking at the two separate items rather than ju Service was great. Only thing I didn't appreciate was how I was charged the base rates for simply looking at the two separate items rather than just one standard charge. Seems excessive to charge two base rates as though you are visiting two different times. More
by ANGELA_VRIENDS
Employees Worked With
Cassandra Walker
December 06, 2016
A great service experience Brittany has been most helpful. She is knowledgeable, considerate, and helpful in all our concerns. We are now monitoring engine light remote start wi Brittany has been most helpful. She is knowledgeable, considerate, and helpful in all our concerns. We are now monitoring engine light remote start with her advise. She also sync my husband's I-phone in five minutes. Thank you for great service Brittany. More
by PAULINEWINGERTER
Employees Worked With
Other Employees :
A gentleman greeted us when we first arrive was also very helpful and courteous. Thankyou.
December 05, 2016
Excelent Service Very Polite Reception and the Repair Job was completed before the anticipated actual time frame I was given , very satisfactory Service which I can re Very Polite Reception and the Repair Job was completed before the anticipated actual time frame I was given , very satisfactory Service which I can recommend to anybody. More
by trebla1
Employees Worked With
Cassandra Walker
December 05, 2016
Very good Very good sales and financial personal,upto date about product and service. Made shopping for new vehicle easy and stress less. Answered all questions Very good sales and financial personal,upto date about product and service. Made shopping for new vehicle easy and stress less. Answered all questions and fixed any problems or concerns. More
by NMCOLE
Employees Worked With
Adam Uttley, Mike Issa
December 05, 2016
Very nice and friendly people; final results very good My Brand new Ford Edge Sport was rear-ended (it only had 180 Km on it). the damage was not very severe, but it took close to two month to get it all d My Brand new Ford Edge Sport was rear-ended (it only had 180 Km on it). the damage was not very severe, but it took close to two month to get it all done mainly due to parts availability which is a manufacturing issue not a service department's fault. Quality Control can be improved as there were a few minor defects after the vehicle was returned to us. it took a couple of tries to get everything sorted out; however, Andrew was great to work with, there were no questions or concerns about fixing the problems and he gave it top priority. excellent service overall. More
by MASOUD.S
Employees Worked With
Andrew Provenzano, Maria Vaner Hoek
December 02, 2016
Very satisfied Before i went to Northstar ford i went to Maidas and talked to them about oil change and break inspection. They told me they will charge me separate f Before i went to Northstar ford i went to Maidas and talked to them about oil change and break inspection. They told me they will charge me separate for the break inspection. I came to Northstar and talked to Cassandera about break inspection ans she said she will add a note for the teches to do brake onspection and get me a quote free of charge with the oil change. A couple hours later oil change done with qoute for brake. I was very happy with the entire experiance. Thank you More
by BMISGANAW
Employees Worked With
Cassandra Walker
December 02, 2016
Service The charges for some of the parts and service was exorbitant when one compares to other retailers selling the same original equipment parts and servic The charges for some of the parts and service was exorbitant when one compares to other retailers selling the same original equipment parts and service. More
by INDUSHOMES
Employees Worked With
not listed
December 02, 2016
Great service There was no runarounds, spoke to 1 person Brittany for all the work, There was a need for a second appointment that was due to a part (tire) not avai There was no runarounds, spoke to 1 person Brittany for all the work, There was a need for a second appointment that was due to a part (tire) not available was no fault of dealer they did more than expected to have other options availible. More
by Mike
Employees Worked With
December 01, 2016
Great experience! Cassandra is amazing! She worked hard to get my vehicle fixed in a timely manner. She is always so cheerful and it was actually a nice experience to h Cassandra is amazing! She worked hard to get my vehicle fixed in a timely manner. She is always so cheerful and it was actually a nice experience to have to leave my vehicle for the day. More
by SGLANNEN
Employees Worked With
Cassandra Walker
