Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,678 reviews
F350 Platinum Diesel Service As usual great to have my vehicle Platinum diesel serviced at Northstar Ford and having Fiona as a service rep. Thanks and all the best in the New Yea As usual great to have my vehicle Platinum diesel serviced at Northstar Ford and having Fiona as a service rep. Thanks and all the best in the New Year. :) More
oil change Waited upon as soon as I arrived by a very pleasant service person. Seemed very efficient and knowledgable. Made some suggestions to help me manage Waited upon as soon as I arrived by a very pleasant service person. Seemed very efficient and knowledgable. Made some suggestions to help me manage my car. Brought the car to the door when it was ready. While waiting in the waiting room I was asked by another pleasant woman if all was well and anything I needed. Nice experience. More
New truck Sales were great to work with very kind helpful found a great deal for me. Very kind to my family well I was there. Mike was amazing to deal with resp Sales were great to work with very kind helpful found a great deal for me. Very kind to my family well I was there. Mike was amazing to deal with responded fast to my emails always kept me in the loop on how thing were progressing. I would recommend northstar to others. Overall a good experience better then my first with ford. More
Great Customer Service Fiona is AMAZING!!! She is always so cheerful and welcoming. She knows my car and is always excited to see the flip flop decals on it - she makes me Fiona is AMAZING!!! She is always so cheerful and welcoming. She knows my car and is always excited to see the flip flop decals on it - she makes me smile!! More
Excellent service center. As usual, the customer service at Northstar was excellent. I know they had to argue with Ford (national head office) on my behalf for warranty work, w As usual, the customer service at Northstar was excellent. I know they had to argue with Ford (national head office) on my behalf for warranty work, which I greatly appreciated. Brittany was very calm and patient when I was not. More
Regular Service Visit Courteous, timely and pleasant. Basically a system check and oil change. The vehicle was ready earlier than expected so this was a plus for me. Courteous, timely and pleasant. Basically a system check and oil change. The vehicle was ready earlier than expected so this was a plus for me. More
Warranty Work and extras Jessica helped me today... I had concerns about my clutch... which is a warranty item... She listened to my concerns and we addressed them together... Jessica helped me today... I had concerns about my clutch... which is a warranty item... She listened to my concerns and we addressed them together... I asked about getting a new remote for my starter... she walked me over to the parts... got it and set me up for the install... she called and kept me posted on my cars progress... etc... great asset... More
very knowledgeable knew what I was talking about. Found the problem on a short test drive service writer Brittany called whit up dates .the people where very kind and knowable.tried two ways two repa Found the problem on a short test drive service writer Brittany called whit up dates .the people where very kind and knowable.tried two ways two repair the problem. More
Tire storage When I bought my new truck i had winter tires installed. The dealer systems do not integrate sales and service orders. As a result it was left to the When I bought my new truck i had winter tires installed. The dealer systems do not integrate sales and service orders. As a result it was left to the service department to fix. She was amazing but why put the stress or poor systems on your service staff. More
F150 Service Brought in 2012 F150 for 96000km service - luckily !m$5500 oath of warranty work ( ~ $8000 to me if non warranty, probably ! ) Also got a good deal Brought in 2012 F150 for 96000km service - luckily !m$5500 oath of warranty work ( ~ $8000 to me if non warranty, probably ! ) Also got a good deal on Hankook winters installed. More