North York Chrysler Jeep Dodge Ram Fiat

Terrible customer service! Sales people not helpful, some cars are only available to finance. Can't but with cash, which means you have to pay interest and 500$ finance fees. C Sales people not helpful, some cars are only available to finance. Can't but with cash, which means you have to pay interest and 500$ finance fees. Connie the receptionist has terrible phone manner. Take your business elsewhere. More

Not all Sales Associates are good! Went in to look at the Pacifica and was helped by Danial. I asked him to show me where the vacuum was (I am a mother of 3 kids under 7) and he made me Went in to look at the Pacifica and was helped by Danial. I asked him to show me where the vacuum was (I am a mother of 3 kids under 7) and he made me feel like that was the stupidest question. He said I could just buy a vacuum and put it in the car, I guess he doesn't think the vacuum is a selling feature in a van (when young families are probably your TARGET MARKET!). I currently drive the Town & Country and when I asked what the differences between the Pacifica and T&C were he said "They're basically the same", but when my husband arrived 5 minutes later and asked the same thing, he got a more detailed answer. I also asked for ball park figures on how much the van would cost to buy verses lease and no matter how I asked him he said he couldn't tell me a range. At the end, he went and got his card, bypassed me and walked 10 feet away to my husband to shake his hand and give him his card. Danial seems to believe female customers are not worth speaking to, so if you're a sexist man, you may want to deal with him, otherwise, ask for another sales associate. More

Rude unprofessional and just plain aweful From attempting to book an appointment, to picking up my vehicle every employee I delt with was rude, considering and unappricitive of my business. WO From attempting to book an appointment, to picking up my vehicle every employee I delt with was rude, considering and unappricitive of my business. WOST SERVICE EVER. More

Bargaining in bad faith I looked up a 2016 Lexus advertised for sale on autotrader for 64899. I made an appointment to see and purchase the car. I got there and spent time te I looked up a 2016 Lexus advertised for sale on autotrader for 64899. I made an appointment to see and purchase the car. I got there and spent time test driving the car. I then sat down with the sales man and told him I wanted to buy the car. He would not negotiate on the price and called his manager. I told the manager I would pay cash. I agreed to pay the asking price and then sat with the business manager to go over warranty options. I decided I did not want the extended warranty and would buy the car based on their advertised asking price. The manager then refused to sell me the car stating they would only sell me the car if I financed it with them at an exorbitant rate. I was appalled at this. They knew all the time I was paying cash for the car. What a waste of 2 hours. Absolutely no integrity on the part of the dealership A shame on such shoddy underhanded practices. I would never buy a car from this delearship More

Wonderful experience Hi, I was at North York Chrysler dealership this morning for maintenance on my 2016 jeep wrangler. My entire experience from when I called to book an Hi, I was at North York Chrysler dealership this morning for maintenance on my 2016 jeep wrangler. My entire experience from when I called to book an appointment with Leo to the quick and easy check in with Heather, I was extremely satisfied with the wonderful service provided. My vehicle was serviced and ready for pick up within a few hours. Heather was pleasant to deal with throughout the process and extremely eager to assist. I would definitely recommend north York Chrysler to family and friends. Thank you for a great experience! More

Hurray for Heather Very helpful and straightforward. Heather made sure I got maximum value from my extended warranty. The team found problems I didn't know were under w Very helpful and straightforward. Heather made sure I got maximum value from my extended warranty. The team found problems I didn't know were under warranty and got them fixed. Thank you, and kudos to Heather. Good service is worth a few dollars more. Put wifi in the lounge! More

service north york chrysler Tommy your team at the service center is great! Heather K and Leo R provide some of the best customer service this is because they care about your cli Tommy your team at the service center is great! Heather K and Leo R provide some of the best customer service this is because they care about your clients. My family and I keep on coming back to you because of them! Thank you North York Chrysler service team! Teddy P More