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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
1,002 Reviews

1,002 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 30, 2024

The worst service IEver have I when 4times in order to correct the problem and I have to pay may co payment twice for the same problem please hire more professional employees More

by juangarcia86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many sanchez
April 30, 2024

The best thing about the service that I received was the turnaround time to service my vehicle. I was told that it was long and I may have to pick the next day, but it was ready atleast two hours before clo More

by RH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
April 30, 2024

Fast and complete service. They showed me where my car needed work and what I can do to take care of it More

by juandvacaeelrs25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 30, 2024

Advisors were switched without even making me aware. I feel like previous advisor should let me know next time. More

by nadinesoliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not here
April 30, 2024

Friendly and fast service when I needed it the most! Car was ready within 20 minutes. More

by karlagirlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Romero
April 30, 2024

I was very happy with the service. Leo was very helpful and professional. I definitely would bring my car to this dealership when there is an issue. More

by ncnguyen95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
April 30, 2024

Great service. Love my service Advisor Julie. Been going to Norm Reeves Cerritos for many years. More

by letiabrego7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Canales
April 30, 2024

Very helpful and understanding . Took the time to go above and beyond for the customer’s satisfaction . More

by khmergemini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
April 30, 2024

It was fast and easy, great customer survive and enjoyed how quick it was. Thanks More

by Axeenriquez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
April 30, 2024

Everything was great but my 1 issue is that I did not get a reminder sticker in my window for my next service. More

by Chrissyejohnson@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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