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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
938 Reviews

938 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 17, 2024

Love that dealership advisor and parts store is phenomenal Wouldn’t replace them for nothing in the world . More

by ejohnson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas and Louis in the part store are the most professional person you ever won’t to know.
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April 17, 2024

Courteous, professional, knowledgeable, polite. Do what they said they would do. Quite was very accurate More

by jakithomastc90529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Gonzalez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. Drive safely!

Helpful
April 17, 2024

Someone come and ask me somebody is gonna come out and assist you oh ok More

by allejandro619901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for reaching out! We apologize for any confusion. Our team is here and ready to assist you with any questions or needs you have. Please feel free to visit us anytime.

Helpful
April 17, 2024

Great dealership was glad I brought my car there such great people to help you More

by hhunterthost9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth Trevor very nice and helpful
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Helpful
April 16, 2024

Took in the vehicle for a diagnostic, the problem was found in a timely manner and explained thoroughly. Leo was a great help in getting everything addressed to repair the issue . More

by steve@craftsmenab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano, Nathan Reyes
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that Leo provided excellent service and efficiently resolved your vehicle's issue. We appreciate your trust in our dealership and look forward to assisting you in the future.

Helpful
April 16, 2024

He's an excellent employer in there. He was really nice . It's so nice to meet people like that and Honda Cerritos. More

by ruizaraceli595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony ortiz
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Honda Cerritos. We strive to provide excellent service and are glad to have met your expectations.

Helpful
April 16, 2024

Very helpful, honest, without pressure. whenever there is a concern everything is explained in detail for me. More

by Dcogshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that our team provided you with helpful and pressure-free service. Your satisfaction is our priority, and we appreciate your trust in us!

Helpful
April 16, 2024

Everyone here was really nice, very professional and had great customer service skills. I was very satisfied with their service. More

by jenniesjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Helpful
April 16, 2024

Julie Canales was amazing she was very friendly and helpful the job was done quickly More

by briana_parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Julie is indeed a valued member of our team! We're thrilled to hear that your experience was smooth and efficient. We appreciate your business and look forward to serving you again in the future!

Helpful
April 16, 2024

Helpful service department with timely response and professional manner. Resolved the issue with my car. More

by michaeldhanna11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our service department could assist you promptly and professionally. Your satisfaction is our priority, and we look forward to serving you again in the future.

Helpful
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