Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
7,922 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 7,922 reviews

April 29, 2024

For those of us not excited by composing verbatim comments. I guess that we’ve reached fifteen words. More

by sbrenton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service department
April 28, 2024

Alexis Gomez was very helpful when I purchased my Honda. I recommend seeing him when shopping for a new car. More

by krstnplhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez
April 28, 2024

Went in with my daughter to look at a used Honda HRV, ended up getting a new 2024 Honda HRV. Very happy with the service felt like we got a good deal. I bought a Honda Account new in 2015 here at Norm Re More

by marysandoval9843
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The buying experience was wonderful. Samantha was a pleasure to work with. Highly recommend Norm Reeves. The showroom and staff were excellent! More

by elcortez74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Was taken at scheduled time and alll services were performed per schedule. Very well done More

by kaplanjjohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
April 27, 2024

They made the process as painless as possible Roberto was very helpful and has offered to help us if we need More

by ginlarhb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The service is great on my Honda ! I like going to Norm Reeves Dealership! Thank you to all the Service advisors especially Javier More

by Princessa06088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience at Norm Reeves Dealership. We'll be sure to pass your appreciation along to Javier and our service team. See you next time!

April 27, 2024

I've been going to norm reeves Honda super store for my 2016 HRV for the convenience of being close to my home and the friendly and knowledgeable staff that work there. I will continue to service my Honda More

by emaligmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda Superstore for your HRV service needs! We appreciate your loyalty and trust in our team. Looking forward to continuing to provide you with excellent service.

April 27, 2024

Excellent service provided by service advisor Jonathan Romero. Wish first time tire & wheel process was faster & smoother. More

by erica.campos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Apr 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're thrilled to hear that Jonathan provided excellent service. We'll work on improving our tire & wheel process for a smoother experience next time.

April 27, 2024

People are rude. No information on who or where to go. The car person in charge was unavailable when b ed to ask questions More

by gyselatorres456862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Please reach out to us directly, so we can assist you promptly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

1
...