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Mercedes-Benz of Salem
Salem, OR
794 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 794 reviews
May 17, 2024
They are great kept me informed on all what was going on, explained everything. Great customer service. explained everything. Great customer service. More
by dogger44
Verified Customer
Helpful May 17, 2024
Fast, efficient service! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! More
by DAGOS56
Employees Worked With
May 17, 2024
Customer Service from reception to Shuttle was excellent. I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but for some reason that never happened. It felt rushed, but he mentioned they were busy so some grace there. Everything else was handled well. More
by ANNAMNEET
Employees Worked With
May 16, 2024
Great Mercedes Benz dealer in Salem, OR. Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking care of my needs. More
by MGKDUDO
Employees Worked With
May 15, 2024
Nice people, the service department people for Acura were very responsive and efficient. Will recommend to friends were very responsive and efficient. Will recommend to friends More
by linda.probasco
May 15, 2024
Scheduling, Maintenance, and Service Advisor were pleasant, helpful, diligent, and comprehensive in every aspect of my experience. Excellent Service. pleasant, helpful, diligent, and comprehensive in every aspect of my experience. Excellent Service. More
by JOSHPOLLOCK
Employees Worked With
May 15, 2024
Abel made purchase of our new car easy. Until we picked the GLE450, we hadn't met face to face but Abel answered all our questions and helped us define tha car just the way we wanted it. He Until we picked the GLE450, we hadn't met face to face but Abel answered all our questions and helped us define tha car just the way we wanted it. He is trustworthy and reliable, a delight to work with. More
by clausfjord45
Employees Worked With
May 15, 2024
This is the third Mercedes we have bought from Abel at Salem Mercedes in the last 4 years. We continue buying there due to the low pressure and very helpful staff, especially Abel. Salem Mercedes in the last 4 years. We continue buying there due to the low pressure and very helpful staff, especially Abel. More
by gmgriffinp
