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Mercedes-Benz Newmarket
Newmarket, ON
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 296 reviews
February 25, 2018
Easy Sales Process From my initial contact online via email until we finalized the terms, the process was easy and straightforward. Jason made us feel welcome and liste From my initial contact online via email until we finalized the terms, the process was easy and straightforward. Jason made us feel welcome and listened to our needs and provided options for us. Would definitely come back for our second car in the future. More
by P C
Employees Worked With
Jason Popovich
Helpful February 22, 2018
Replacing a broken tail light Despite my stupidity in breaking my tail light, Newmarket Mercedes and especially Prem Patel made it as painless as possible. Sonia Sahi and Paul Gilr Despite my stupidity in breaking my tail light, Newmarket Mercedes and especially Prem Patel made it as painless as possible. Sonia Sahi and Paul Gilroy arranged tickets to the auto show, loaned me a great car and smoothed over a regrettable day making it super! More
by Paul
Employees Worked With
Paul Gilroy, Sonia Sahi, Prem Patel
February 22, 2018
Great service on my c350 coupe Visited for B service couple days ago, and it was very welcoming. Thanks to Raymond Loi helping me out with an unscheduled appointment, staying ontop Visited for B service couple days ago, and it was very welcoming. Thanks to Raymond Loi helping me out with an unscheduled appointment, staying ontop of everything to make it as fast as possible, and explaining everything in details. And on my way out, Todd McKillen provided me with autoshow tickets which was very great. Very pleased with my visit as always. More
by Joe444
Employees Worked With
Todd McKillen, Raymond Loi
February 15, 2018
GLC 350e Bill Zheng Amazing service, very helpful and knowledgeable. He takes his time explaining everything and best of all: a great prce Will definitely refer family a Amazing service, very helpful and knowledgeable. He takes his time explaining everything and best of all: a great prce Will definitely refer family and friends More
by Thieumai19
Employees Worked With
Stephanie Wong, Bill Zheng
February 02, 2018
Very accommodating service department A shout out to Kevin who accommodated an unscheduled appointment in order to deal with my battery woes. He was efficient, sympathetic and accommodati A shout out to Kevin who accommodated an unscheduled appointment in order to deal with my battery woes. He was efficient, sympathetic and accommodating at short notice for a battery replacement issue. More
by Williecat
Employees Worked With
Kevin Yeh
January 31, 2018
My interaction with Thomas An Young and enthusiastic Thomas An assisted me with selecting a suitable vehicle for my needs and my lifestyle. Thomas is frank, fair, professional and Young and enthusiastic Thomas An assisted me with selecting a suitable vehicle for my needs and my lifestyle. Thomas is frank, fair, professional and hardworking. I was very pleased with my interaction with Thomas. He will be recommended to other family members and friends and I believe he is a great asset to Newmarket location. More
by Asadeghi
Employees Worked With
Thomas An
January 30, 2018
Just got my very first Mercedes Benz Mercedes-Benz Newmarket gave me an incredible experience on my very first Mercedes-Benz car. Customer service was awesome and I really loved my exp Mercedes-Benz Newmarket gave me an incredible experience on my very first Mercedes-Benz car. Customer service was awesome and I really loved my experience in Benz More
by Ramtin Mafi
Employees Worked With
Mahi Norouzi
January 27, 2018
first class Have bought 5 cars from here. I am always treated with professionalism. I will continue to deal with Newmarket even when I move to Georgian Bay...it's Have bought 5 cars from here. I am always treated with professionalism. I will continue to deal with Newmarket even when I move to Georgian Bay...it's woth the drive! More
by Paul
Employees Worked With
Paul Gilroy, Sonia Sahi
January 19, 2018
Great ongoing service Prem is responsive to my needs, provideds excellent feedback on a timely basis as to the status of repairs, accurate with return schedules and appear Prem is responsive to my needs, provideds excellent feedback on a timely basis as to the status of repairs, accurate with return schedules and appears to genuinely want the customer to be happy with the dealer experience. Further our cars have always been returned to us properly valeted ( not just a wash and wipe) although it’s a small thing it’s appreciated when you jump in a completely clean car. I’ve owned many BMW’s, Audi’s etc serviced at reputable dealers but I must say Prem and the team he’s representing are the best I’ve come across. More
by Jonk
Employees Worked With
Prem Patel
January 07, 2018
Dealerships need to provide quality and honesty in servicing You must stay on top of the repairs completed at this location. Unchecked, the more expensive 'A' service (over $800) was completed 2x without a B se You must stay on top of the repairs completed at this location. Unchecked, the more expensive 'A' service (over $800) was completed 2x without a B service (just over $400) in between. Upon completion of recent repairs parts of my truck were in the back seat & had to be taken back to the mechanics to be affixed to the vehicle. My service advisor was very polite. More
by GL350
Employees Worked With
Kevin Yeh
