Mercedes-Benz Newmarket

We recently visited Mercedes-Benz Newmarket to pick up a pre-owned vehicle. James Chung was our main point of contact and dealt with us through the entire process. He and his team are extremely professional pre-owned vehicle. James Chung was our main point of contact and dealt with us through the entire process. He and his team are extremely professional, polite, and so very patient! Sachin Panday was so very kind and patient with us as we were dealing with insurance issues! From going for a test drive, to driving the car off the lot, James facilitated such a smooth transaction, never being pushy or aggressive, always communicating next steps, and having his team take care of us. It was definitely 5-star service and I would fully recommend Mercedes-Benz Newmarket to anyone looking to purchase their next vehicle, Mercedes or otherwise! More

I just wast to say, that I've been with this dealership for over 15 years, I've kept going back, beacuse of the thre great service from the Sales Team and Service team. My family also uses this dealership for over 15 years, I've kept going back, beacuse of the thre great service from the Sales Team and Service team. My family also uses this dealership, and has always been very satisified with the service. Regards, More

Good experience with this dealer. The salesman James was nice and comfortable to deal with! The salesman James was nice and comfortable to deal with! More

We recently purchased a Mercedes-Benz GLC 300 Coupe and had the pleasure of working with James as our sales representative. From start to finish, James displayed exceptional knowledge about the vehicle, a had the pleasure of working with James as our sales representative. From start to finish, James displayed exceptional knowledge about the vehicle, a great attitude, and incredible patience. He took the time to understand our needs and preferences, guiding us through the process with professionalism and expertise. Thanks to James, we had a smooth and enjoyable experience, and we are thrilled with our new car. We highly recommend James to anyone looking for a knowledgeable and customer-oriented salesperson! More

I was hesitant to deal with this dealership until I met James Chung the sales person . I was surprised with his approach, his smooth talk, etc.. without pressuring you to buy .i ordered my GLE 450e , it James Chung the sales person . I was surprised with his approach, his smooth talk, etc.. without pressuring you to buy .i ordered my GLE 450e , it was delivered and I am happy . Great person first and great salesman. . Highly recommend him to buy a car . Thank you More

It is really happy and comfortable to get a car from James. Will recommend to friends and families. James. Will recommend to friends and families. More

Wow! What an enjoyable experience I had right from the beginning. Thank you again Massimo for your honesty and attention from our first phone call, offer What an enjoyable experience I had right from the beginning. Thank you again Massimo for your honesty and attention from our first phone call, offering to bring the car to me and then to the end of purchasing my car! Every detail is much appreciated. My car was meticulously cleaned as well. Also thanks Newsha for helping me and to the lady who said ‘ hello ‘ to me who did my licensing. Thank you for reaching out. Great job everyone! Friday Jan 26/24 J.B More

James was my sales agent, highly knowledgeable and patient while guiding me through various options I finally got the car which is a delight to drive with impressive features and smooth driving. Will patient while guiding me through various options I finally got the car which is a delight to drive with impressive features and smooth driving. Will definitely recommend. More

I have used the Service section of this dealership, for the past 15 yrs., only because they are closest to my house. Each time I have been there, I have had poor, to very poor experiences. There was a tim the past 15 yrs., only because they are closest to my house. Each time I have been there, I have had poor, to very poor experiences. There was a time I was advised, by a Serviice adviser, to take my Car elswhere. The last time, which was the last week of 2023, was the worst ever. They did not complete all the work that they said they would, saying it eould take too much time. Yes, this from a Dealership, is unacceptable. I tried all day to contact the Adviser, with zero results. Finally, at 4:30pm. I get a "text" telling me all is complete and to pick up the car. When I got there, the Adviser had gone home. So I spoke to another Adviser who said that the Manager would call me the next day. Its been a week and I am still waiting. DO NOT USE THIS DEALERSHIP. More

This dealership has a very friendly and welcoming atmosphere. I have known James Chung for over a decade, he is truly the brand ambassador. A man of his word. atmosphere. I have known James Chung for over a decade, he is truly the brand ambassador. A man of his word. More