Mercedes-Benz London

Service Experience The service is professional yet casual. The waiting space is perfect for completing work and provides the comforts of beverages and snacks. ALL of the The service is professional yet casual. The waiting space is perfect for completing work and provides the comforts of beverages and snacks. ALL of the technicians and staff that go in and out of the waiting room greet you and are friendly. This most recent service experience, Lori Dale was excellent in her presentation from start to finish. It is a great experience (especially in winter) to have your car cleaned inside and out!!! More

Exceptional service from Mike as always! Unfortunately I had to disturb him on a Sunday, but the professional that he is, he didn't mind at all. Thanks again M service from Mike as always! Unfortunately I had to disturb him on a Sunday, but the professional that he is, he didn't mind at all. Thanks again Mike, you make service issues a breeze! More

Exceptional My experience with Mercedes-Benz London has always been exceptional, and I have no hesitation in recommending them. Mike Maric always makes the exper My experience with Mercedes-Benz London has always been exceptional, and I have no hesitation in recommending them. Mike Maric always makes the experience great. More

Second vehicle from the Mercedes-Benz London team This was my second vehicle purchased from Adam and this experience was as seamless and stress free as the first. Adam and the team again highlighted t This was my second vehicle purchased from Adam and this experience was as seamless and stress free as the first. Adam and the team again highlighted their commitment to high quality service and their customer-oriented focus was evident from start to finish. Historically a vagabond when it comes to car shopping, I have settled at Mercedes-Benz London. While, the vehicles speak for themselves in all realms, I can not say enough good about the sales and service team here. Adam, Katrina, Kristina and Joe make the entire process from search to purchase an enjoyable and rewarding experience and that is just the start. The service team meets every expectation you would have following working with the sales team. Mike is outstanding to deal with, he is knowledgable, detail oriented and full of helpful advice. He is also keenly aware of the human side of service making it an easy, relaxing and transparent process. Overall an outstanding dealership in all areas based on the great staff they have. More

Fast,Friendly,and very helpful for an unexpected visit Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make pho Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make phone call as I did not have my cell phone available. More

Service is NOT dead! I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stella I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stellar. Mike Meric in the service department has been an essential tool in keeping our cars happy and well.....not that they need anything very often, but when they do I can rest assured that Mike and the staff will take quick and courteous care of our needs. I consider myself a car guy and have always had great talks with Mike as he clearly and concisely explains what needs to be done and when it will be complete. Never have I been disappointed! Thanks Mercedes-Benz London, keep up the great work! More

professional prompt service Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly reco Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly recommend this dealership for service! More

Beautiful Dealership The dealership was immaculate, very comfortable, extremely well appointed and very customer oriented. Mr. Bill Schonauer was very helpful and a pleas The dealership was immaculate, very comfortable, extremely well appointed and very customer oriented. Mr. Bill Schonauer was very helpful and a pleasure to deal with. We loved the coffee! More

Great Service Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. Charbel Francis was big help! He is very enthusiastic and knowledgeable. He had great answers to all my questions. He has great communication skills. I recommend that you talk to him when looking for a car! More

Very helpful, got exactly what I was looking for. Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Wou Love this dealership, everyone is courteous and helpful, been going here for 9 yrs. We are very happy with all the departments of this dealership. Would recommend to anyone! More