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Mercedes-Benz London
London, ON
1,054 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,054 reviews
April 24, 2024
This is the third car that we have purchased with Tony and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our p and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our pleasure to work with him and the team. ps. The enhanced technology package on the new GLE 450 required some setup and explanation and Tony made that experience stress free. Patrick More
by Patrick O'Neill
Helpful April 23, 2024
2nd Car bought with Mike. Great gentleman & excellent customer service. It was our pleasure to work with him and the Mercedes team. Great gentleman & excellent customer service. It was our pleasure to work with him and the Mercedes team. More
by zeineddin11
Employees Worked With
April 21, 2024
Mike was instrumental in my decision to purchase a new Mercedes and he steered me towards the right model that met my family's needs. Easy going, knowledgeable, and provided exceptional customer service. Mercedes and he steered me towards the right model that met my family's needs. Easy going, knowledgeable, and provided exceptional customer service. I would highly recommend. More
by adale123
Employees Worked With
April 20, 2024
We’ve been to Mike twice now and great experiences all around. He’s friendly, knowledgeable and helpful. around. He’s friendly, knowledgeable and helpful. More
by roblish
April 19, 2024
Excellent service by Mike from the test drive of the vehicle to the home delivery. Exceptional customer service!! vehicle to the home delivery. Exceptional customer service!! More
by Rajesh.chaira
April 19, 2024
In all the years I have been purchasing vehicles, this was one of the easiest of all the transactions I have experienced. Absolutely no pressure, or hurry up and make a decision. I would highly recomm was one of the easiest of all the transactions I have experienced. Absolutely no pressure, or hurry up and make a decision. I would highly recommend Mercedes London as a place to purchase a car. Now I did not buy a Mercedes, I purchased a slightly used Honda Ridgeline and that could have played into the transaction. But besides that I was totally pleased by the treatment my wife and I received. Mike was great too! More
by kenc10m
Employees Worked With
March 19, 2024
I had the pleasure of working with Mike at Mercedes-Benz London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recomm London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recommend Mike! His friendly demeanor and patience during the test drive helped me make an informed decision. "Kudos to Mike for his prompt follow-ups and personalized service. He made me feel valued as a customer. If you’re looking for a dedicated salesperson, ask for Mike. You won’t be disappointed!” More
by ken.robertshaw
Employees Worked With
March 19, 2024
My experience at MB London was absolutely fantastic. ...from purchasing my vehicle working with Tony and Mike to taking delivery from the service team, everything was First Class. The lease on my other v ...from purchasing my vehicle working with Tony and Mike to taking delivery from the service team, everything was First Class. The lease on my other vehicle is up later this year and I'll definitely be heading back to (hopefully) pick up another Mercedes. Thanks Team....you're we awesome. More
by James
March 18, 2024
Mercedes vehicle #11 only this time an EV. Our experiences with Mercedes over the past 14 years has been 100% top shelf! All staff are helpful and dedicated. Our special thanks to Tony Yang Our experiences with Mercedes over the past 14 years has been 100% top shelf! All staff are helpful and dedicated. Our special thanks to Tony Yang who goes above and beyond the call. Tony responds to our queries timely and that includes weekends and holidays! Tony's Mercedes knowledge and expertise is beyond compare! You can't make a wrong move with Tony Yang looking out for you. More
by SL
March 16, 2024
Dealer provided excellent price, however delivery was deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery speciali deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery specialist left. Delivery to my house was a nice touch. There was some confusion over the paperwork I returned. More
by Mike
