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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,849 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,849 Reviews of Mark Wilson's Better Used Cars

December 31, 2017

So happy with my purchase Great experience, everyone was so friendly. I felt no pressure at all to make a purchase. Staff were knowledeable and answered any questions I had. More

by laura.c.peria15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mercer, Stella Roeder, Hailey Herman
Jan 02, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for this great review! We are happy to hear that you had such a wonderful experience. We wish you many happy miles in your new car!

December 30, 2017

Highly Recommended Would never shop for a used car anywhere else. Sam did a great job of understanding what I needed and put zero unnecessary pressure on when I was cont More

by Matthew Costello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Belanger
Jan 02, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for this awesome review! We are thrilled to hear that Sam was able to provide you with such a great car buying experience. Enjoy your new ride!

December 29, 2017

Awesome Service I have now bought my second used car in 3 years from this Dealership and the support from Sales in helping you pick the right vehicle is exceptional. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Stu Jeffery, Julia Kueber
Dec 29, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this amazing review! We appreciate your business and we wish you safe travels in your new car! See you again soon!

December 28, 2017

Awesome service with No pressure A friendly dealership. No pressure selling. For me it was a good experience and I will go back to Mark Wilson’s for my next car. More

by ambobyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Lisa Headley, Karlee McDonald
Dec 29, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are pleased to hear you had such a good experience with us. We can't wait to see you again and we hope you enjoy your new car!

December 27, 2017

Super ! I bought my 2016 Tiguan a few weeks ago and LOVE the car. With a small dent on the passenger door, Sam (sales) said their shop could try to get it out More

by Jason B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, Nicole Hoover, Sam Belanger, Kristy Hagget
Dec 28, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this great review! We are so pleased to hear that Sam, Kristy and Joe made your experience with us such a positive one! We look forward to seeing you again soon! Enjoy your new Tiguan!

December 22, 2017

a great experience. Buying a used vehicle here was a great experience. Ramsey was very helpful in finding me the oerfect vehicle. Lived the no pressure approach. I would More

by dmenken
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Ghandour, Nicole Hoover
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are happy to hear that Ramsey was able to make your experience such a great one! Enjoy your new car!

December 21, 2017

Great sales team Mark Wilsons went above and beyond. They got my durango ready for me in vary quick and even was able to pick it up sooner then planed. I would highly More

by weaver_josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Clarey, Nicole Hoover
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this great review! We are delighted to hear you had such a good experience with us! We hope you enjoy your new Durango! See you again soon!

December 21, 2017

Great Experience , love my new car Ryan Mercer , Kristy Haggett ! Ryan was my sales guy I went in told him my price point what I was looking for and in a few minutes I was test driving More

by mrsculver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mercer, Kristy Hagget, Randy Carney
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for sharing your experience! We are pleased to hear that Ryan and Kristy made your time here at Mark Wilson's so wonderful! We hope you enjoy your new car! Please come back and visit us again soon!

December 20, 2017

Awesome sales team not great business team Jocelyn was very helpful very nice and not pushy. Walking into the building everyone was friendly and It didn't feel like most places where they jump More

by Meg123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Jocelyn Stephan, Karlee McDonald, Sam Belanger
Dec 20, 2017 -

Mark Wilson's Better Used Cars responded

Good Morning Meg123, First I want to thank you for your business! We value our customers and all of their feedback. My name is Dave Gardiner and I manage our finance department, so I appreciate hearing how we can improve! I apologize for your experience with my team member, this is not how she or the rest of my team normally handle themselves. I will use your feedback as an opportunity to review our practices when we are helping our customers understand their protection options, whether it is over the phone or in person. We do have a legal responsibility to offer protection products to our customer but it must always be presented in an friendly atmosphere of no pressure. Once again I would like thank you for your business, and I am glad to hear that you are enjoying your new SUV. Please be assured that we take your input seriously as it is our desire that all of our customers have an Awesome Customer Experience! Regards Dave Gardiner Director of Financial Services

December 19, 2017

Amazing Alexa and julia are absolutley amazing. They help me get my car quick and easily! They both were very helpful and friendly !!! Thank you so much! More

by cassyy91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Julia Kueber, Jonathan Gardiner
Dec 20, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this awesome review! We are happy to hear that Alexa and Julia made your experience absolutely amazing! Enjoy your new car and please come back to visit us soon!

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