Mark Wilson's Better Used Cars
Guelph, ON
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1,839 Reviews of Mark Wilson's Better Used Cars
left unsatisfied Issue 1, car was never detailed or even checked by sales staff before pickup 2nd issue, inconsistent info about vehicle. Was told there were no rec Issue 1, car was never detailed or even checked by sales staff before pickup 2nd issue, inconsistent info about vehicle. Was told there were no recalls when in fact there were 2. Previously repaired. 3rd issue Ordered winter tires the all seasons were thown in on freshly cleaned rear seats, looked as they were wiped around on the 2nd detailing. Winter tire sensors were not swapped or installed, now we have service tire pressure warning, and no pressure readings. Nothing worse than a new car to us and have to look at that warning all winter. 4th Upon pickup we noticed console glasses door would not shut, mentioned to Sarah, who added. Mike our sales rep, but no response for 4 days, and only after emailing ourselves again. This is the 2nd vehicle we have purchased from you, 1st time was great, hence our return but left with bad feelings this time and will be looking elsewhere when we replace our 2012 Journey. Service has definitely lowered since our first purchase. Thought this vehicle had remote start,and, Nav, but after purchase we noticed it didn't. All in all just very disappointed with the entire experience. Lisa. More
People are so eager to help I would recommend mark Wilson's to any of my friends and family they are so kind and helpful . I would like to say thank you very much Nicole who did I would recommend mark Wilson's to any of my friends and family they are so kind and helpful . I would like to say thank you very much Nicole who did an excellent job in getting the best interest rate and all the hard work that you did More
Very friendly and not pushy. I have given Rick a great review because he deserves it. He answered all of our questions professionally and anything he wasn't sure of he checked for I have given Rick a great review because he deserves it. He answered all of our questions professionally and anything he wasn't sure of he checked for us. He didn't talk us into anything. He let us make our own decision. He was a great salesman and we appreciate all he did for us. More
Great Experience! With the first email i sent inquiring about information, i received an immediate response and the great service started! We walked into the dealershi With the first email i sent inquiring about information, i received an immediate response and the great service started! We walked into the dealership the next day with a lot of possible options in mind and felt no pressure to "hurry up" while we test drove each option. Five hours later we walked out with a new car, feeling completely confident in our decision and our dealer. More
It was like buying a new car from someone I've know for year Absolutely amazing people. Best place to visit when looking for new vehicles! In the future, I'll only every be dealing with Mark Wilson's! Absolutely amazing people. Best place to visit when looking for new vehicles! In the future, I'll only every be dealing with Mark Wilson's! More
Excellent Sales & Service Rod was a fantastic help right from the moment I emailed about interest in a vehicle on the lot. He worked after hours and on his days off to ensure Rod was a fantastic help right from the moment I emailed about interest in a vehicle on the lot. He worked after hours and on his days off to ensure my vehicle was ready for pickup at a time convenient to me.as di Kim Culling in Finance!! He is a true gentleman and a pleasure to deal with as was Kim... i'll be sending more friends to see them both!!! More
Great Deal Had a good experience, Ron is a very nice and fair sales man. In the end I got a good deal and am very happy. Had a good experience, Ron is a very nice and fair sales man. In the end I got a good deal and am very happy. More
Fantastic dealership This dealership was great. I went through the whole process and was approved for a car, only to be told by our apartment building they wouldn't allow This dealership was great. I went through the whole process and was approved for a car, only to be told by our apartment building they wouldn't allow us to have two parking spots so we had to give up the car until we found alternative parking. Mark Wilsons held my deposit for up to a year until we could find alternative parking. We finally drove off the lot with my awesome Mini Cooper two months later. They were all so great to deal with More
In and out without a doubt. Had a great experience. David the salesman was exceptional and went above and beyond to make this happen.. Jeff Botter the finance guy... what can i s Had a great experience. David the salesman was exceptional and went above and beyond to make this happen.. Jeff Botter the finance guy... what can i say... Mr. On point.. these 2 gentlemen exhibited in my eyes the ultimate buying experience.. and let's not forget the youmg lady that helped with the application for the banks. Although she was very busy.. she was able to juggle my sale as well as the others.. way to go Mark Wilson's Used Car Staff. I WILL purchase from you all again. Thank You Kindly. More
The price , the selection, and friendly atmosphere !! My long search for a specific optioned SUV ended here . I'm from Hamilton , so out of town . Anyway , from the time we first arrived we were amazed at My long search for a specific optioned SUV ended here . I'm from Hamilton , so out of town . Anyway , from the time we first arrived we were amazed at the size of the dealer . From the great selection of vehicles to the service centre and the detailing and washing crew . My salesguy Sam was very friendly ( as everyone there was also ) and he got the deal done quick as I needed a vehicle. I also dealt with Ron , Kim , Hailey in my deal and all were great , friendly , quick . When I picked up my SUV a few days later , it looked like it just rolled off the showroom floor . Wow !! All the staff was friendly, knowledgeable, and it's a one stop shop !! Will recommend to anyone looking for a vehicle. Love my 2014 Explorer!! Great job Mark Wilsons Better Used Cars !! More