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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,836 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,836 Reviews of Mark Wilson's Better Used Cars

December 28, 2017

Awesome service with No pressure A friendly dealership. No pressure selling. For me it was a good experience and I will go back to Mark Wilson’s for my next car. More

by ambobyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Lisa Headley, Karlee McDonald
Dec 29, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are pleased to hear you had such a good experience with us. We can't wait to see you again and we hope you enjoy your new car!

December 27, 2017

Super ! I bought my 2016 Tiguan a few weeks ago and LOVE the car. With a small dent on the passenger door, Sam (sales) said their shop could try to get it out More

by Jason B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, Nicole Hoover, Sam Belanger, Kristy Hagget
Dec 28, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this great review! We are so pleased to hear that Sam, Kristy and Joe made your experience with us such a positive one! We look forward to seeing you again soon! Enjoy your new Tiguan!

December 22, 2017

a great experience. Buying a used vehicle here was a great experience. Ramsey was very helpful in finding me the oerfect vehicle. Lived the no pressure approach. I would More

by dmenken
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Ghandour, Nicole Hoover
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are happy to hear that Ramsey was able to make your experience such a great one! Enjoy your new car!

December 21, 2017

Great sales team Mark Wilsons went above and beyond. They got my durango ready for me in vary quick and even was able to pick it up sooner then planed. I would highly More

by weaver_josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Clarey, Nicole Hoover
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this great review! We are delighted to hear you had such a good experience with us! We hope you enjoy your new Durango! See you again soon!

December 21, 2017

Great Experience , love my new car Ryan Mercer , Kristy Haggett ! Ryan was my sales guy I went in told him my price point what I was looking for and in a few minutes I was test driving More

by mrsculver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mercer, Kristy Hagget, Randy Carney
Dec 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for sharing your experience! We are pleased to hear that Ryan and Kristy made your time here at Mark Wilson's so wonderful! We hope you enjoy your new car! Please come back and visit us again soon!

December 20, 2017

Awesome sales team not great business team Jocelyn was very helpful very nice and not pushy. Walking into the building everyone was friendly and It didn't feel like most places where they jump More

by Meg123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Jocelyn Stephan, Karlee McDonald, Sam Belanger
Dec 20, 2017 -

Mark Wilson's Better Used Cars responded

Good Morning Meg123, First I want to thank you for your business! We value our customers and all of their feedback. My name is Dave Gardiner and I manage our finance department, so I appreciate hearing how we can improve! I apologize for your experience with my team member, this is not how she or the rest of my team normally handle themselves. I will use your feedback as an opportunity to review our practices when we are helping our customers understand their protection options, whether it is over the phone or in person. We do have a legal responsibility to offer protection products to our customer but it must always be presented in an friendly atmosphere of no pressure. Once again I would like thank you for your business, and I am glad to hear that you are enjoying your new SUV. Please be assured that we take your input seriously as it is our desire that all of our customers have an Awesome Customer Experience! Regards Dave Gardiner Director of Financial Services

December 19, 2017

Amazing Alexa and julia are absolutley amazing. They help me get my car quick and easily! They both were very helpful and friendly !!! Thank you so much! More

by cassyy91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Julia Kueber, Jonathan Gardiner
Dec 20, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this awesome review! We are happy to hear that Alexa and Julia made your experience absolutely amazing! Enjoy your new car and please come back to visit us soon!

December 15, 2017

Excellent experience, the best in town!!! Highly recommend this place to anyone wanting to buy a used car with a peace of mind. Excellent place, helpful and friendly employees, lots of cars to More

by Pyramids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael Fonseca, Stella Roeder
Dec 18, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this incredible review! We are so happy to hear that Mike, Stella and Jonathan made your experience such an easy one and were able to help you with all your needs! We hope you enjoy your new car and we wish you and your family safe travels! Please come back and visit us again!

December 15, 2017

Ron and randy are amazing Ron and randy are very amazing they both helped me so much and I’m very very happy with my car! They made it super easy and fast! More

by jenkgoodyear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy , Ron Harris, Hailey Herman
Dec 18, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are thrilled to hear that Ron and Randy gave you such an amazing experience here at Mark Wilson's ! Enjoy your new car and see you again soon!

December 14, 2017

1/4 Tank 👎 Reception area was clean and staff was friendly. However. I was a little disappointed with sales. It was an easy cash purchase with no haggling what More

by diannessmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren - excellent in her role., Ryan Mercer, Stella Roeder
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