Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
Friendly, genuine and helpful This was our second purchase and both times we enjoyed the experience. Their staff is friendly from the receptionists greeting when you arrive, offeri This was our second purchase and both times we enjoyed the experience. Their staff is friendly from the receptionists greeting when you arrive, offering you coffee, to the sales staff who show you all the info you need to know before buying. More
Amazing team! The team at Mark Wilson's is absolutely great, they go above and beyond the expectations to provide you with fast service, and they work extremely har The team at Mark Wilson's is absolutely great, they go above and beyond the expectations to provide you with fast service, and they work extremely hard to help you get the best deal! More
Quick and painless Texted Dealership after viewing vehicle on Kijiji, was immediately replied to, many descriptive pictures and Carfax report made for easy comparison sh Texted Dealership after viewing vehicle on Kijiji, was immediately replied to, many descriptive pictures and Carfax report made for easy comparison shopping. Rod and Stu made for an easy transaction. Great truck, great dealership with competitive prices and top dollar trade in value. I saved approximately $5k on my truck, and gained $1k on my trade. It's nice when people appreciate your business and work hard to get it (unlike my local car dealers) Thanks for the great experience. More
Fast and efficient Deal was closed and vehicle delivered in a timely manner. Vehicle was extremely clean. Financing was arraigned that met my criteria. Overall very plea Deal was closed and vehicle delivered in a timely manner. Vehicle was extremely clean. Financing was arraigned that met my criteria. Overall very pleased with the truck. More
Wilson’s review When purchasing a new truck, Wilson’s was the first dealership I looked at. When we got there, David had put the truck I wanted to look at on hold whi When purchasing a new truck, Wilson’s was the first dealership I looked at. When we got there, David had put the truck I wanted to look at on hold which was great. After I test drive the truck, David wasn’t very present and stayed inside the building while I looked it over. I decided that I wanted the truck so I sat down with David to discuss the details. During this, David made a discriminating comment against trans-, non-binary and two-spirited peoples which made my girlfriend and myself very uncomfortable. The day I came to pick up my truck, I had made an appointment to be there at 6:30. Despite me being on time, it took them 45 minutes to bring my truck around. A scratch across the front bumper that David had said would be fixed wa still very much there and the truck was filled to less than half despite my contract stating it would be filled to full. When I told the receptionist, Chelsey, about this issue she was extremely rude and sarcastic so I left and contacted David since he wasn’t in. Although I was able to bring the truck back to get the scratch fixed and tank filled, they still have yet to send me my safety spec sheet for my truck (they gave my one for a dodge when the truck I purchased is a Chevrolet?). After all of this I would never recommend this dealership to anyone. More
Amazing customer service The associate i was dealing with was alexa, she was amazing and got me the car i wanted at the price that was right for my budget. Alexa was very prof The associate i was dealing with was alexa, she was amazing and got me the car i wanted at the price that was right for my budget. Alexa was very professional and easy to work with i will definitely be recommending this dealership to my friends and family!! Keep up the good work More
Recent purchase of first pre-owned vehicle I did not know what to expect when I walked into Wilson’s having never purchased a pre owned vehicle. Rod was very helpful with finding cars that met I did not know what to expect when I walked into Wilson’s having never purchased a pre owned vehicle. Rod was very helpful with finding cars that met my criteria and giving me background information on those that I chose to test drive. He was genuinely interested in finding the right car for me and did not try to persuade me but rather allowed me to make the decision. Stu and Lauren were also very helpful with the next steps like financing, transfer of ownership, etc. Overall I was very pleased with my experience and the professionalism of the team at Wilsons. And the best part was how quick and easy it was to be driving my new car within a couple of days. They took care of everything. 👍 More
great experience This is our third purchase from Mark Wilson's. We have always had the opportunity to work with Ron Harris who continues to provide us with professiona This is our third purchase from Mark Wilson's. We have always had the opportunity to work with Ron Harris who continues to provide us with professional service in choosing a used vehicle. The others involved with this purchase were also very helpful and professional. Ron helped us choose the car that it our needs and we are sure that we will be satisfied as we have been the other times he sold us a car. We will most likely return to see Ron at Wilson's whenever we are looking again. Thanks for the great service. More
recent purchase of pre owned car good selection ,courteous staff. Very efficient office staff and pleasant surroundings car was delivered in pristine condition inside and out..All qu good selection ,courteous staff. Very efficient office staff and pleasant surroundings car was delivered in pristine condition inside and out..All questionsanswered with courtesy and honestly More
Great service Just purchased a new (to me) set of wheels from a very nice gentleman- Rod Sider (AKA The Insider Man) he was very informative, responded to my emails Just purchased a new (to me) set of wheels from a very nice gentleman- Rod Sider (AKA The Insider Man) he was very informative, responded to my emails in a timely manner and explained everything carefully and well.. He was not pushy and took his time in getting everything set up for me, and was great to work with. Great personality great person! Thank you Rod. More