Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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Unbelievable Experience ! From the very start our experience was better than we could have ever expected. We came from Vancouver Island and once we arrived absolutely everythin From the very start our experience was better than we could have ever expected. We came from Vancouver Island and once we arrived absolutely everything was smooth and very professional. Every one of the staff was very welcoming, they showed us the vehicle, addressed every question, moved thru each and every step of the purchase with ease. Once we connected with Darryl, he completely took care of absolutely everything we could ask for. He was very sincere, genuine and certainly very friendly. We felt very comfortable with every staff member, we were never left alone to wonder what was going on, they all were open and honest and willing to figure everything out as a team. I would not hesitate to recommend purchasing a vehicle from this company to any of my family and friends. We have never had the experience this staff gave us at a dealership. We felt it was worth the trip over from the Island for this truck. We will be back! Cheers Cory and Sue More
Generally very pleasant. I was connected by a phone call to Sivas, he was friendly and professional, and very prompt. Got exactly what i wanted. Financing was quick and relat I was connected by a phone call to Sivas, he was friendly and professional, and very prompt. Got exactly what i wanted. Financing was quick and relatively straight forward. A few hiccups, but none that were long lasting or left a sour taste in my mouth. More
great experience Our salesman was Michael Retallick, he was friendly and took the time to show us plenty of different options. Originally I was looking for a used truc Our salesman was Michael Retallick, he was friendly and took the time to show us plenty of different options. Originally I was looking for a used truck but they brought out a brand new 2014 ram and instantly I fell in love with it. Michael gave me the truck for the day to drive it around and to make sure it was exactly what I was looking for. But still I was on the fence, but they worked the price out to exactly what I wanted. Experience was excellent, will be back for repeat business. More
FANTASTIC EXPERIENCE My son was excited and nervous making his first "newer" car purchase, Penny made things so easy for us from beginning to end!! He is absolutely thril My son was excited and nervous making his first "newer" car purchase, Penny made things so easy for us from beginning to end!! He is absolutely thrilled with his Charger and we would both highly recommend Penny! More
LOVE OUR TRUCK!!!!! We have been looking for a Ram1500 Hemi for sometime now. We have been in to see Penny a few times and she always has time for us even when we were j We have been looking for a Ram1500 Hemi for sometime now. We have been in to see Penny a few times and she always has time for us even when we were just "looking". We finally found the dream truck and Penny was FANTASTIC! We hit a few bumps along the way and Penny and John took care of everything ensuring that the end result was a great experience. Penny is the only one we will see for our next vehicle purchase!! More
Great Experience I recently purchased a 2014 Dodge Caravan from Maple Ridge Chrysler and dealt with Cory Bonter. She was fantastic to work with from beginning to end; I recently purchased a 2014 Dodge Caravan from Maple Ridge Chrysler and dealt with Cory Bonter. She was fantastic to work with from beginning to end; was extremely knowledgeable and professional and really displayed true concern for my families needs. My husband and I had visited several dealerships prior to coming out to Maple Ridge and the experience was worlds apart. Instead of feeling as though we were getting blind sighted, Cory provided us with a transparent price breakdown so that we knew exactly what we were paying in the long run. and thoroughly explained our options. She also ensured that all of our expectations were met even after the sale was complete . Overall a great experience! More
Awesome experience From the moment we walked into the dealership and spoke with the receptionist until we left on Nov 10th with our new Dodge Ram 1500 we were treated b From the moment we walked into the dealership and spoke with the receptionist until we left on Nov 10th with our new Dodge Ram 1500 we were treated by everyone in a friendly and helpful manner. Our salesman Darryl spend a lot of time with us going over the new truck and showing us all the new features. We had an awesome experience buying our brand new truck. We would be more than pleased to recommend Maple Ridge Chrysler to family and friends when they are looking for a new vehicle. More
Todd was the best to deal with I was a bit nervous about getting a new vehicle and dealing with over bearing pushy salesman but when I got there and asked for Todd Gosse I couldn't I was a bit nervous about getting a new vehicle and dealing with over bearing pushy salesman but when I got there and asked for Todd Gosse I couldn't be more happy. He was so wonderful to deal with. Never pushy, gave honest opinions and ran around for us looking for vehicles we wanted to test drive. He didn't try to sell me something I didn't want or additional features we were not looking for. He was so awesome I actually got my brother to go down the next day and buy one too. Now I got my friends buying off him. I would recommend him to everyone I know because he was that wonderful to deal with. Thank you so much Todd you are awesome. More
Excellent The salesman went to bat for me and got me financing when no one else would. They go the extra mile to make customers happy!! The salesman went to bat for me and got me financing when no one else would. They go the extra mile to make customers happy!! More
Service slow Although I find the staff very helpful and friendly I find slowness issues when dealing with transactions. The service department is very busy but the Although I find the staff very helpful and friendly I find slowness issues when dealing with transactions. The service department is very busy but there is only one place to pay and they seem to deal with dealership transactions as well which often leads to long line ups. When needing a shuttle I have waited over 45 minutes to be taken home. The shuttle service is a nice idea but the waits are long and if I had know they were that long I would have made other arrangements. My service agent was John Molly who was excellent and confirmed with me before needing to add gas to check my fuel tank replacement. I appreciated the check before charging but when I got the car I ran out of gas on my less than 10 minute drive home. (fortunately right beside a gas station) Also when I went to pick up my car it was blocked in by other vehicles and it took almost 20 minutes before the vehicles were moved and I was freed. I think they do good work I just think they have logistical problems in dealing with the volumes they have. More