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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,471 Reviews

3,471 Reviews of Maple Hill Auto Group - Service Center

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May 08, 2024

I have purchased a few cars over the decades, very good, detail oriented, thank you. More

by DENISEOLTHOUSE.PERSPECTIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Hannah is awesome, super responsive and friendly. I always enjoy my interactions with her! Recently, interacted with Brendan, who was also great. More

by JOSALYNKIPLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very helpful, efficient and professional, completed the work in a very timely manner and also washed my car free of charge! More

by anne.durcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

always provide great service and attention to detail. Never any concerns about their work product or quality of service. More

by J Boerigter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Dealership was very impressive, service departments for each make. Very organized and staff were tremendous. More

by swendog918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your time and business.

May 03, 2024

It was great! Everyone was very friendly and accommodating. Nice experience and would go back. More

by LYDCHRISTIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
CEDRIC RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Hisey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Maple Hill Auto Group responded

Thank you for sharing your experience. We look forward to assisting you in the future.

May 01, 2024

Great communication from service advisor. Quick turnaround for the amount of repairs needed. Very professional service all around. More

by PEDROALVAREZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Maple Hill Auto Group responded

Thank you for your feedback. I'm glad to hear we were able to get you in and out in a timely manner. We appreciate your time and business.

April 26, 2024

I have tried to buy a new car from other dealers like Lansing but did not get the a great feeling. That is why I just bought my sixth new car from Maple Hill. More

by BIRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Maple Hill Auto Group responded

That is awesome! Thank you for your business and your 5 star review.

April 26, 2024

Always great service. Sam is always helpful and keeps me updated on the progress of my car. Thanks! More

by SAM@MCGUIRECLAN.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Maple Hill Auto Group responded

Thank you!

April 25, 2024

Brenden and Hannah very professional and polite. Oil change and Fog light grid part was very quick service. I love the complimentary car wash also. More

by WENDYFRIEND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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