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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,464 Reviews

3,464 Reviews of Maple Hill Auto Group - Service Center

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April 26, 2024

I have tried to buy a new car from other dealers like Lansing but did not get the a great feeling. That is why I just bought my sixth new car from Maple Hill. More

by BIRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Always great service. Sam is always helpful and keeps me updated on the progress of my car. Thanks! More

by SAM@MCGUIRECLAN.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Brenden and Hannah very professional and polite. Oil change and Fog light grid part was very quick service. I love the complimentary car wash also. More

by WENDYFRIEND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Maple Hill VW gives good service for our 2021 ID4. They did a recall, fixed a airbag error and updated our software at no charge. More

by laurajobusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I am very happy with the service received. Service is always done with a minimum wait time and people are very pleasant to work with. More

by JANDJSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I'm glad we were able to get you in and out in a timely manner. We look forward to seeing you in the future.

April 18, 2024

Best service I have had from a service department at a car dealership in my life More

by rummelljason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Great service, explained multi-point check through video and provided recommendation of filter, wiper replacement. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Was as expected quick and efficient. Vehicle was done ahead of expected time. No problems yet with the warranty work. More

by BBOEKELOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Great service and very nice waiting area with plenty of snacks, coffee and water to choose from. Also nearby shopping center right by the dealership. More

by MBART345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Wait wasn’t too long to complete the oil change and book another appointment for the filter and windshield wiper changes. Was able to drop car off night before and pick up after hours since I was able to pa More

by The Vine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

Thank you for the 5 star review. I'm happy to hear we were able to get you in and out in a timely manner. We appreciate your business and look forward to assisting you in the future.

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