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Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,482 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,482 Reviews of Maple Hill Auto Group - Service Center
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May 18, 2024
I got an appointment in a timely manner and my service was completed. I also had a rental. was completed. I also had a rental. More
by metra.krautmanis
Verified CustomerEmployees Worked With
Helpful May 17, 2024
This was my first ever visit to the service department. Brenden was so kind/helpful. Brenden was so kind/helpful. More
by TOBECONTINUED2613
May 15, 2024
No more long waits for an appointment, they solved that and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly run out of loaners. Service was prompt and efficient, they call me back with my car fixed in maybe 3 hours from drop off. More
by PEDROALVAREZ0
Employees Worked With
May 14, 2024
Always sure to make vehicles ensured for safety on roads, with a user friendly experience. with a user friendly experience. More
by josiahstuart555
Employees Worked With
Other Employees :
Kipp Kewish 5/5 Stars
May 13, 2024
Hannah always has a smile for you. Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hanna Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hannah refunded me the money. Speedy, polite, and professional. More
by CATHY26
Employees Worked With
May 13, 2024
I took my 2015 Beetle Turbo in for regular maintenance. Absolutely the best dealership I've ever been to! Hannah, Brenden and Sam have the patience of Job! I cannot say enough good things about them! The Absolutely the best dealership I've ever been to! Hannah, Brenden and Sam have the patience of Job! I cannot say enough good things about them! They are friendly, efficient, kind, concerned, knowledgeable, helpful, PATIENT, thorough, etc. They also have a great balance of professionalism and personalism! I'm not an easy customer, and am very picky about my car! The customer service I received at MHAG was STELLAR! The inspection showed everything that needed to be done. My car was running fine, but after the regular maintenance was done, it was a-m-a-z-i-n-g! Everything that was done was done perfectly, and they left my car clean and washed. I highly recommend this dealership!] Thank you for renewing my faith in dealerships! More
by sauceda.jelaine
May 10, 2024
Timely responses and great communication along w good descriptions. Good and clear dialect. Easy drop off descriptions. Good and clear dialect. Easy drop off More
by JCARDELLA0
Employees Worked With
May 10, 2024
Brenden and Hannah are always AMAZING to work with. One of the few service professionals that actually communicate timely and with good info. They both are even proactive in making sure all of my warra One of the few service professionals that actually communicate timely and with good info. They both are even proactive in making sure all of my warranty and coverage benefits I paid for are fully utilized. Can't say enough good things about both of these awesome people. More
by jimdouglass
May 09, 2024
Sam was awesome helping us with our car repairs. He made sure everything we needed was taken care of. He made sure everything we needed was taken care of. More
by davenjill11
Employees Worked With
May 09, 2024
The service was timely and professional. I especially liked the video showing the undercarriage of my car. I especially liked the video showing the undercarriage of my car. More
by HOVERBEEK
Employees Worked With
