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MINI Ottawa East

Ottawa, ON

4.8
61 Reviews
Call Dealership (613) 288-6464

1501 Carling Ave

Ottawa, ON

K1Z 7M1

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61 Reviews of MINI Ottawa East

June 05, 2025

Sales representative and two managers are very helpful and friendly with incredible support through phone call and emails More

by yf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Jun 08, 2025 -

MINI Ottawa East responded

Thank you for your feedback! We’re happy to hear that our sales team and managers were able to support you through both calls and emails. We appreciate your kind words and hope to welcome you back again soon!

May 16, 2025

Sales team and manager (Chris) were absolutely delightful. No pressure, and incredible service. Had my first maintenance/service appointment last week and everything was perfect. Great experien More

by rickdulac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names. The mechanic was incredibly nice and helpful to me.
Report | Print
May 22, 2025 -

MINI Ottawa East responded

Thanks for the wonderful feedback! We’re thrilled to hear your experience with both the sales and service teams has been smooth and pressure-free. Chris and the team will be happy to know they made such a positive impression. Enjoy every mile in your MINI — we’re glad to have you as part of the MINI Ottawa family!

April 25, 2025

Personal and professional staff, always feel that my best interests are being served and I have full confidence in the maintenance team. More

by Sabre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Apr 29, 2025 -

MINI Ottawa East responded

Thanks for the thoughtful feedback! We’re glad to hear you feel well taken care of and confident in our team. We appreciate your trust and look forward to seeing you again at MINI Ottawa!

April 15, 2025

Everything was excellent from the time I walked in the door & totally accommodating from start to finish…it was the day of the snow storm & they kept car until the morning so that I did not have to drive… More

by 2ndaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Longpre
Report | Print
Apr 17, 2025 -

MINI Ottawa East responded

Thanks for the wonderful review! We’re so glad the team was able to make your visit smooth and stress-free — especially on a snowy day. Your comfort and safety mean a lot to us. Enjoy the drive, and we hope to see you again soon at MINI Ottawa!

February 19, 2025

Purchased a Mini Cooper SE. The full electric version. Was told it would achieve 185 kms on a charge. In the summer, this holds true. In the winter, after a -17c night, my car r More

by Adam Filleul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chafic Azzi
Report | Print
Feb 21, 2025 -

MINI Ottawa East responded

Thank you for sharing your experience. Cold temperatures can significantly impact the range of electric vehicles, as battery performance is affected by extreme weather. We understand how frustrating this can be, especially when expectations don’t align with real-world conditions. If you haven’t already, we’d be happy to review any available solutions, such as optimizing charging habits or preconditioning the cabin to help improve winter range. Please feel free to reach out to discuss further—we’d love the opportunity to assist.

February 18, 2025

Amazing ambiance within the building High confort and cooperative environment. Knowledgeable and empathetic staff at this dealership More

by Marc C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris.,Antonio and Nesramin
Report | Print
Feb 23, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you enjoyed the welcoming atmosphere and excellent service at MINI Ottawa. We appreciate your support and look forward to seeing you again!

January 29, 2025

Very happy either way the service I received. Keep up the good work. Customer’ satisfaction is very important to me. More

by roxanne.gauthier58@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Feb 03, 2025 -

MINI Ottawa East responded

Thank you for your kind words! We’re glad you had a great experience at MINI Ottawa. Your satisfaction means everything to us, and we look forward to serving you again!

December 21, 2024

The service is always warm and friendly and extremely accommodating. I’ve never in the last 10 years had a bad experience. Staff very professional. I will always be a mini women. More

by Marlenerubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really not sure
Report | Print
Dec 27, 2024 -

MINI Ottawa East responded

Thank you for your kind words and for being a loyal MINI Ottawa customer for the past 10 years! We’re thrilled to hear that our team consistently provides warm, friendly, and professional service. It’s always a pleasure to assist you, and we look forward to many more years of keeping you a proud MINI woman!

December 10, 2024

I have always been happy with the service and friendliness of this dealership. If I were to buy another Mini I would most definitely purchase it here. More

by hmroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Dec 13, 2024 -

MINI Ottawa East responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our team. We look forward to helping you with your next MINI when the time comes!

October 30, 2024

The entire sales team at MINI Ottawa is wonderful. I felt well guided in the purchase of my new MINI and was very happy to get bilingual service. More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Chris, Antonio and Alex
Report | Print
Nov 02, 2024 -

MINI Ottawa East responded

Thank you for the fantastic feedback! We’re thrilled to hear our team guided you smoothly through your MINI purchase and that you enjoyed our bilingual service. Enjoy your new MINI!

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