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MINI Ottawa East

Ottawa, ON

4.8
59 Reviews
Call Dealership (613) 288-6464

1501 Carling Ave

Ottawa, ON

K1Z 7M1

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59 Reviews of MINI Ottawa East

April 30, 2024

Always served promptly & everything explained completely. Service advisor always personable. Convenient in providing loaners &/or shuttle service More

by Dumb xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 01, 2024 -

MINI Ottawa East responded

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your feedback and look forward to serving you again in the future.

April 17, 2024

Great place to bring your Mini Cooper to get ready for the road while you are waiting you can enjoy watching the new ones. More

by jjge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Apr 18, 2024 -

MINI Ottawa East responded

We're thrilled to hear that you enjoyed your experience at our dealership while getting your Mini Cooper ready for the road. We strive to provide a welcoming environment for all our customers. We hope to see you again soon!

April 10, 2024

Love Minis. Fun to drive. Look cool. Efficient on gas. I'm on my fourth Mini. More

by robin_leckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan and Ann.
Report | Print
Apr 11, 2024 -

MINI Ottawa East responded

We love our customers! We appreciate your support and hope you continue to enjoy the fun and efficiency of your Mini for years to come. Thank you for choosing MINI Ottawa!

January 18, 2024

Terrific service. Tristan is THE BEST! Thorough, professional, friendly. Top notch all around. Congrats Mini Ottawa! More

by BORDELEAULINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Jun 14, 2024 -

MINI Ottawa East responded

Thank you for the 5-star review! We’re thrilled to hear about your terrific experience with Tristan. We appreciate your kind words and look forward to serving you again.

December 30, 2023

Staff is very competent, knowledgeable & friendly. Georges was excellent to deal with, as were David, Frederic, Chafic, & Erin. I love the product & would highly recommend visiting this location. Thum More

by lynnenoel747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georges, David, Frederic, Chafic, Erin
Report | Print
Jan 02, 2024 -

MINI Ottawa East responded

We're thrilled to hear that our staff, especially Georges, David, Frederic, Chafic, and Erin, provided you with excellent service. We appreciate your recommendation and look forward to welcoming you back to our Mini location soon. Thumbs up!

December 20, 2023

Fast and efficient service department. Very pleased with the Legacy program. Tristan was very helpful and pleasant. More

by vjberton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
Dec 21, 2023 -

MINI Ottawa East responded

Thank you so much for your kind words! We'll make sure to pass along your compliments to Tristan. We appreciate your support!

December 19, 2023

Amazing sales and service department! They go out of their way to make you feel special More

by One happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Phil
Report | Print
Dec 20, 2023 -

MINI Ottawa East responded

Thank you so much for your kind words! We appreciate your support and look forward to providing you with more amazing experiences in the future.

November 30, 2023

Frederic and Chafic made my trade upgrade to a Countryman SE a breeze. Professional, knowledgeable, accessible, friendly. I couldn't have asked for a better experience More

by slewchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederic Saucier; Chafir Azzi
Report | Print
Dec 04, 2023 -

MINI Ottawa East responded

Thank you so much for your kind words! We're thrilled to hear that Frederic and Chafic provided you with a seamless and enjoyable trade upgrade experience. We appreciate your feedback and look forward to serving you again in the future.

November 22, 2023

Extremely professional, helpful with any request, always on time , great communication system, everyone warm and friendly in interaction More

by magda.marynowska
Recommend Dealer
Yes
Employees Worked With
Frederick Saucier
Report | Print
Nov 23, 2023 -

magda.marynowska responded

As above

Nov 23, 2023 -

magda.marynowska responded

MINI Ottawa East Nov 22, 2023 magda.marynowska Extremely professional, helpful with any request, always on time , great communication system, everyone warm and friendly in interaction

Nov 24, 2023 -

MINI Ottawa East responded

Hi Magda, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team.

November 16, 2023

Tristan was very helpful in his explanation and video of what my Mini required after the check engine light was diagnosed. More

by mwmooers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kereluk-Roy
Report | Print
Nov 20, 2023 -

MINI Ottawa East responded

We're glad to hear that our explanation and video were helpful in addressing your Mini's needs. If you have any more questions or need further assistance, feel free to reach out.

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