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Kingsway Toyota

Kingsway Toyota

12820 97 St NW
Edmonton, Alberta T5E 4C3

Canada


Sales: (780) 478-8300
Service: (888) 677-5551

Kingsway Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.4
  • Pricing:

    4.3

24-Month Rating

based on 59 reviews

4.5

4.5 out of 5

59 lifetime reviews

Kingsway Toyota

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Certified: Kingsway Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kingsway Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kingsway Toyota

Welcome to Edmonton's Longest Serving Toyota Dealer

Kingsway Toyota continues to provide the highest quality vehicles, with the best support and service in Edmonton. We welcome you to our new Dealer Rater page and we hope you had a great experience here. Please rate us, share your car story and help us improve and grow as a company.

Over the years, we have learned that our biggest asset is our people — and that our first concern is our customers. We know how important a safely functioning vehicle is to your daily life, so we want to get you back on the road as fast as possible, without any worries.

Kingsway Toyota has been serving Edmonton for over 26 years. During our long and successful existence, we have received numerous awards and recognitions for excellence in all aspects of automotive service and sales. Visit our dealership to experience our award-winning service today!

If you would like a closer look into Kingsway Toyota's Inventory, check out our web sight at www.kingswaytoyota.com

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi

carlarae
5/12/2013 6:54:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ben KozelBen Kozel
Thejus SwamyThejus Swamy
Mike YassineMike Yassine
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

Fantastic Dealership! Made a phone call, told them what I needed, they delivered, price, customer service...excellent! Drove away with new car 3 hours after talking to them! Ben took us to registries, Thejus gave us the price we needed and was honest and straight forward, Mike did the financing and made sure all the paperwork was ready for insurance and registries. No pressure, just good business!!

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erika13
4/30/2013 6:38:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Warren HardingWarren Harding
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kingsway Toyota:

WARREN WAS A FANTASTIC SALESMAN...... THERE ARE ALOT OF AGGRESSIVE SALESMEN OUT THERE AND TRUST ME I HAVE EXPERIENCED MY FAIR SHARE WILL LOOKING FOR MY LAST NEW CAR.... BUT THIS TIME AROUND WARREN SET THE BAR HIGH AND WAS COURTEOUS FRIENDLY AND NOT PUSHY.... NOTHING IS WORSE THAN A PUSHY OVERLY AGGRESSIVE CAR SALESMEN WHO THINKS THEY KNOW WHAT YOU WANT AND DOESN'T LISTEN!! ALSO WARREN COULD HAVE POSSIBLY GOTTEN ME OUT OF A TICKET, WITH HIS PAST LAW ENFORCEMENT EXPERIENCE HE GAVE ME SOME GOOD ADVICE ON A REALLY RIDICULOUS TICKET I HAD RECIEVED LOL!! THANKS WARREN...! THERE SHOULD BE MORE SALESMEN LIKE HIM!! A+++ FOR WARREN! ITS ABOUT THE RELATIONSHIPS YOU MAKE THAT MAKE A PERSON SUCCESSFUL NOT ALWAYS THE SALE!! GOOD JOB WARREN!

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csi1971
4/27/2013 11:36:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin RaspierJustin Raspier
Mike YassineMike Yassine
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

Justin and Wade we're very honest and helpful from the very beginning when I started the process of Online shopping for my vehicle. Their responses to my questions were immediate. I didn't feel pressured; rather I felt informed of my options. I felt respected in the choices I made. Though this was my 1st experience with these individuals, I felt as confident with my purchase as I have with my previous experience with this dealership. This is my 2nd vehicle that I purchased from here. I maintained my 2006 Yaris here as we'll as my 2003 Sienna, which I purchased from a different dealership (Not as good as Kingsway). They have been great in servicing my vehicles. I look forward to the same with my 2013 Highlander Hybrid. I have referred several friends and family to this dealership. After today's experience. I will continue to do the same. Of note, Anne and Mike also were very helpful and efficient in dealing with the financing component of my purchase. I have had Toyota's since the 1980's. I believe Toyota has a lifelong believer in me. Kingsway Toyota is a great representative of this company.

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andrewbuenally
4/25/2013 10:31:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge Lima EnriquezJorge Lima Enriquez
Thejus SwamyThejus Swamy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

all of the employee are friendly and most of all they are helpful. especially Mr. Jorge Lima Enriquez. he facilitate us and explain to us whats the best option.

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Oilers2465
4/14/2013 6:25:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maja HardingMaja Harding
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

Are family experience at kingsway Toyota was excellent.Maja was extremely helpful on helping us make the right decision for are needs.i can't say enough about the staff,everyone was friendly and at no time did we feel pressured.i highly recommend this dealership to everybody
Thanks again
Lonnie Campbell

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dml2013
3/30/2013 12:47:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maja HardingMaja Harding
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

I went in to Kingsway Toyota to buy a used vehicle and I am so happy that I did. They made my first big purchase quick and easy. They were able to get me a good interest rate that my bank could not. Best of all they were able to make my payments LOWER then I had expected them to be. All the staff are friendly and really do their best to ensure you have a good experience. I would highly recommend this dealership to anyone.

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hshao
3/28/2013 12:02:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin RaspierJustin Raspier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

Very helpful, friendly, open, honest, great price, superior service; worked hard to get the car we want and delivered on time; a very relaxing and welcome atomosphere; felt respected and treated politely; biggest reason for buying our van from this specific dealer is customer service; would come back again in a few years; the kids and us all love the beautiful van; many thanks!

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azeeh
3/25/2013 11:30:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maja HardingMaja Harding
Thejus SwamyThejus Swamy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

I was looking for a vehicle that was safe and reliable and had investigated the Toyota Rav4 and we went to Kingsway Toyota where we were welcomed by the reception in a friendly atmosphere. We spoke with Thejus Swamy who showed exceptional customer service and a straight forwardness that I appreciate in discussing my requirements, vehicle options and financing options available to ensure I was comfortable with my purchase. Maja also showed exceptional customer service and ensured that this was the vehicle that would fit my needs. Financing through Anne Savoie-McKechney and Christopher Clarke who also ensured the financing process was seamless. Wade MacWilliam was also helpful in making sure that any questions I had were answered.

I would and have highly recommended Kingsway Toyota because of the exceptional customer service I received from everyone and the honest friendly approach.

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GRRR1
2/12/2013 12:47:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roneil SewakRoneil Sewak
Thejus SwamyThejus Swamy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kingsway Toyota:

Thejus Swamy is one Sales Manager who not only knows his job very well inside and out, but more importantly, has excellent Human Relations skills giving a lot of premium in customer satisfaction. In other words, I see him as having 2 important targets in his day to day activities: 1) setting sales record, and (2) giving full customer satisfaction in the process. . these 2 go hand in hand for him.
Ron Sewak, Prashanth (younger brother of Thejus) and Mr. Mario Zabielski are awesome guys in their respective fields as well.
I will be a loyal Kingsway Toyota customer and I have recommended this dealership to my co-workers at the Government of Alberta.
Thanks guys! --- Chris R.

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deanbradleyfarrell
2/9/2013 9:15:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay BoucherJay Boucher
Justin RaspierJustin Raspier
Thejus SwamyThejus Swamy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kingsway Toyota:

everyone i dealy with where very friendly and honest i never once felt pressure and i felt they were very far and honst with my trade in vehicle

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