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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.5
672 Reviews
Call Service Center (412) 469-3000

672 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
May 07, 2024

Service was perfect from the start. Easy to schedule (with a human, not automated), kept notified about what was going on, employees were friendly and knowledgeable. More

by VALCOOK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 04, 2024

Lisa did an excellent job. Very professional and easy to work with. Would always try to work with her. More

by MOLLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
May 03, 2024

All work was completed quickly and efficiently Josh kept me informed.He was great.No complaints. More

by longshot44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Josh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

Helpful
May 03, 2024

Fast and excellent service and employees Highly recommend this dealership if interested in purchasing a toyota More

by Cunningk0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Lisa and our team were able to help, and we hope to see you again!

Helpful
May 02, 2024

He is good and kind to customer he help us to choose the right car.Thanks More

by PRABHANEPAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masters
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May 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our sales team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 02, 2024

Danilo took his time and was very patient with me. He found me the the perfect car. Jared in finance was able to help me get the best interest rate and made the process seamless. More

by Autumn
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Danilo and Jared and for taking the time to leave us this wonderful feedback!

May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 01, 2024

Easy to work with. Did exactly what they said they were going to do. On time and right More

by DAVIDBUCKISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, David, for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 30, 2024

Great service , great workmanship. Good job overall. Great communication with the service manager about concerns . More

by RICHDEBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

Helpful
April 28, 2024

Got oilchange never filled up washer fluid or rotated tires I wanted done said bays were full they couldn't do it More

by RYAN.RIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Ryan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
April 25, 2024

Josh at Ken Ganley Toyota did a fantastic job providing me the information and ease of purchase that went into servicing my vehicle. It was done just a little longer than the expected timeframe but I have More

by romantoth95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as one of our valued customers for many more years to come!

Apr 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
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