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Jonker Honda
Surrey, BC
1,189 Reviews
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1,189 Reviews of Jonker Honda
December 14, 2015
Not So Thrilled Brought my 2015 Odyssey in for the first oil change two months ago and told them (Miguel) how the driver's side arm rest clicks and creaks. They didn' Brought my 2015 Odyssey in for the first oil change two months ago and told them (Miguel) how the driver's side arm rest clicks and creaks. They didn't even look at it during the appt. I had to ask when I picked up and then they checked it out. They said they would have to order the part. I was originally told two weeks but never got a call. I followed up and was told it was on back order. After having to wait almost 2 months, my back ordered arm rest finally arrived. Had an appointment for 10:15 and dropped off my car. Got a call around noon telling me they had ordered the wrong part/wrong one was shipped. Took them almost two hours to find out they had the wrong part??? What is the point of making an appointment for 10:15 if you are not going to work on the car for another hour or two. All I got was a sorry not sure what happened. It wasn't Andrea's fault as she was not the person who I dealt with when I originally had the arm rest looked at and ordered 2 months ago so taking out my frustration on her at the time did not make sense. So now have to wait for the part and book another appointment to get it replaced. Will see how the next appt goes... More
by Obeyurthrst
Verified CustomerEmployees Worked With
Andrea Arthurs, Miguel Bagara
Helpful December 14, 2015
Good, Like the way you deal...!!! Its was my first visit to JONKER, its look fine for now, let's see how my machine responds until next service due, will keep posted with the next upda Its was my first visit to JONKER, its look fine for now, let's see how my machine responds until next service due, will keep posted with the next updates...Good Luck to JONKER HONDA More
by Vishal.Kainth
Employees Worked With
Andrea Arthurs
December 13, 2015
great experience from the moment I entered the dealership the staff were friendly and accomindating. Great experience overall and very happy with my purchase. Will rec from the moment I entered the dealership the staff were friendly and accomindating. Great experience overall and very happy with my purchase. Will recommend anyone to this dealership for a great car and great staff More
by sched77
Employees Worked With
Linda Ho, Dan Sak
December 12, 2015
Efficient service in a reasonable time frame. You always do a great job in a reasonable time frame. Thank you for the drinking bottle....it works awesomely to keep the water cool. You always do a great job in a reasonable time frame. Thank you for the drinking bottle....it works awesomely to keep the water cool. More
by rebeccatintun
Employees Worked With
Greg Llewellyn, Catrina Dierks
December 12, 2015
Very good Greg was very, helpful, friendly. He ensured I received quick service, all my requests were dealt with as asked. He answered all of my questions sat Greg was very, helpful, friendly. He ensured I received quick service, all my requests were dealt with as asked. He answered all of my questions satisfactory. More
by cutty0
Employees Worked With
Greg Llewellyn
December 12, 2015
In a Hurry Greg was very helpful in getting me in and out of the service department in record time as I had an emergency situation with a neighbour's son I had t Greg was very helpful in getting me in and out of the service department in record time as I had an emergency situation with a neighbour's son I had to help out with. He was understanding and worked with the service person doing the work to get me out in record time. He also was knowledgeable about some other car issues I had which helped me out. Thanks again Greg! More
by PATHWAY7
Employees Worked With
Greg Llewellyn
December 11, 2015
Great service I was only in there for like an hour. The service rep told me everything about the work done on the car. And he was friendly. I was only in there for like an hour. The service rep told me everything about the work done on the car. And he was friendly. More
by FAREEDBAJWA
Employees Worked With
Greg Llewellyn
December 11, 2015
Oil change I called needed a specific time and they were very flexible and very accomadating. The work completed was fast and on time. And then they washed and I called needed a specific time and they were very flexible and very accomadating. The work completed was fast and on time. And then they washed and vacuumed the van. Great Job, extremely pleased. Will definately come back. More
by nva1975
Employees Worked With
Miguel Bagara
December 10, 2015
Great service! Thank you for the great service on the winter tires. Everyone there was happy and helpful The shuttle ride back and forth to shopping was a nice sur Thank you for the great service on the winter tires. Everyone there was happy and helpful The shuttle ride back and forth to shopping was a nice surprise ! More
by michele
Employees Worked With
Andrea Arthurs
December 10, 2015
great service The appointment was done very efficiently. Started earlier than finished early and I could continue on with my day. Thank you for the friendly service The appointment was done very efficiently. Started earlier than finished early and I could continue on with my day. Thank you for the friendly service More
by WILLIAM_BORN
Employees Worked With
Greg Llewellyn
