Jim Pattison Toyota Victoria
Victoria, BC
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291 Reviews of Jim Pattison Toyota Victoria
Steve Boulay in an excellent Sales Rep at Metro Victoria. He has fantastic customer service skills and made the whole process smooth and stress-free. I was pretty set on the vehicle I was purchasing so Ste He has fantastic customer service skills and made the whole process smooth and stress-free. I was pretty set on the vehicle I was purchasing so Steve ensured it was clean and sparkling in the lot when I arrived. He was very attentive to me and I never felt pressured. I came over from Vancouver for the day and Steve was waiting at the ferry terminal to pick me up and drive me to the dealership. I would recommend Steve to any of my friends or family shopping for a used car. More
I was thrilled with the service I received at Metro Lexus Toyota. Ferdie's customer service was exceptional. He made me feel like I was chatting with a friend rather than negotiating with a salesman. I have Toyota. Ferdie's customer service was exceptional. He made me feel like I was chatting with a friend rather than negotiating with a salesman. I have always been happy with the service I receive at Metro Lexus Toyota and this lease renewal went perfectly. More
Thanks to Steve Boulay I'm the happy owner of a great car that's just right for me. Steve made it easy. He is a friendly, focused, hard-working guy that will go the extra mile for a customer and earned car that's just right for me. Steve made it easy. He is a friendly, focused, hard-working guy that will go the extra mile for a customer and earned my confidence and trust quickly. I feel the same way about all the other people I met that make up the team at Metro Toyota. It was a good experience. Five stars. More
Ferdie is a great Dealer! He was really friendly and nice. Best part he was easy to contact and was really flexible with my schedual. I did find that some of the other staff was kinda unwarming, it make nice. Best part he was easy to contact and was really flexible with my schedual. I did find that some of the other staff was kinda unwarming, it make me uncomfortable at some points when purchasing my car, I think if Ferdie was there it would have been more pleasent. I was pretty happy with my car price, But I was even more happy to have it price reduced. I wish I knew that 2012 cars should have been cheaper then the price I was quoted. But I can understand sales. More
My experience at Metro Toyota was everything I could have hoped for, and more! Steve Boulay came out right away to help me, and guided me through the buying process smoothly. I ended up with a car I hadn't e hoped for, and more! Steve Boulay came out right away to help me, and guided me through the buying process smoothly. I ended up with a car I hadn't even thought to look at, and it turned out to be a much better and safer option. He was very fair and friendly, and never made me feel pressured or stressed. He fought hard to get me a price I could afford, and as a result I am one happy car owner! I would recommend Metro Toyota to anyone searching for a car on the island. Thanks Steve! More
Ferdie was wonderful, he was attentive without being pushy, which allowed me to make my decision on my new car a lot easier. would definately recommend Ferdie and this dealership to my friends pushy, which allowed me to make my decision on my new car a lot easier. would definately recommend Ferdie and this dealership to my friends More
Ferdie Roxas is a great sales representative. He is efficient,honest,friendly and he looks after his customers. He provides great service and give good advices. I would recommend anyone to deal with Fe efficient,honest,friendly and he looks after his customers. He provides great service and give good advices. I would recommend anyone to deal with Ferdie. More
After a few bad experiences at various car lots, dealing with Steve was refreshing. He was relaxed, honest and straightforward, and did everything in his power to make sure I got a fair deal and enjoyed mys with Steve was refreshing. He was relaxed, honest and straightforward, and did everything in his power to make sure I got a fair deal and enjoyed myself in the process! I highly recommend Steve Boulay to anyone looking to get into a new or used vehicle. He knows his stuff and won't steer you wrong. Thanks for all your help, Steve. :) More
We went to Metro looking for a truck for my daughter. They had one on the lot that we were interested in if it could be converted to propane. Steve Boulay was pleasant and offered to test drive the vehic They had one on the lot that we were interested in if it could be converted to propane. Steve Boulay was pleasant and offered to test drive the vehicle, so we did.Through the whole test drive Steve would not stop talking about how he was univesity trained and could be trusted(he even said he could be sued if he lied to us). We were a bit put off by this but having bought two previous vehicles at metro we carried on. We wrote an offer and were told that the counter offer was the very best they could do. Then my daughter signed contingent on the propane conversion ability and the cost of the conversion. The next thing we hear is that Steve is calling our propane mechanic as saying he isphoning on our behalf. We never asked him to call. We also found that the minute we stated we were no going to proceed with the deal, the absolute rock bottom price could be droped by $2488. I would not recommend Steve Boulay or Metro Victoria. Roy More
I went to Metro Toyota to look at a used truck that was advertized on there web site but it was sold when I arrived.Dealt with Steve Boulay and he managed to find me another used truck that was in my price advertized on there web site but it was sold when I arrived.Dealt with Steve Boulay and he managed to find me another used truck that was in my price range on the lot.Steve was great to deal with and is an assest to the used car sales department.There was no high pressure sales and was Steve had a very good product knowledge.I am extremely happy with my purchase of a 2009 Toyota Tacoma truck and would reccomend Steve and the used car sales team to anyone who is looking for a good used vehicle Keep up the great work Thanks Again Dave Carswell More