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Island Chevrolet Buick GMC

Duncan, BC

4.0
457 Reviews

6300 Trans-Canada Hwy

Duncan, BC

V9L 6C7

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Showing 457 reviews

September 30, 2015

Poor customer relations We went in and dealt with Carson and Chris to apply for a newer vehicle. Put in the application with Chris and have never heard a word back from anybo More

by Rob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carson Baillie, Dan Easton, Chris Parisien
Oct 23, 2015 -

Island Chevrolet Buick GMC responded

Good day. Thank you kindly short the information in regards to the gift card. I have checked with reception and it was sent out. I apologize it never made it to you. Please contact me directly at the dealership to make other arrangements so I can get another one to you. Thank you again for your time and feedback. Craig Sabourin

September 21, 2015

new truck We stopped to inguire about a truck we saw on the lot but did not qualify for but with a little help the dealership (Rob and Darren) was able to find More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Eastman
September 16, 2015

LOVE MY NEW TRUCK I love my new truck 2015 GMC Darren Charles was my salesman and was great I would buy a vehicle from him again all the people at Island Chevrolet Buic More

by wahly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masood Abdul, Kim MacLean
September 15, 2015

Worse place by far. Purchased a new car here and it's been nothing but a nightmare since. Once you sign the papers they don't care about you as a customer at all. Nothing More

by SJBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brodie Harris, Rob Muloin, Erica Webb
August 31, 2015

loving my new 2015 Silverado!! This is my fourth new vehicle from Island Chev, always great customer service and they worked with me to find the right vech. And the right financing. More

by parkinglot10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Aydon, Masood Abdul, Kim MacLean
August 16, 2015

Service excellence I stopped at the dealership as my engine light was on. I was unable to stay as I had to go to work. Made an appointment for 0830 next day. What ple More

by SuzBeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thalheimer, Willi Brech
August 14, 2015

Love my new car!!! My husband had researched the car thoroughly before we went to the dealership....and Brian was very helpful, and cheerful to deal with. He had patien More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brodie Harris, Ashley Edgington, Brian Pankratz, Erica Webb
August 12, 2015

Go to the top to make things happen I purchased a truck in 2014, and was told then, that in 1 year I could come back and they would assist me with refinancing at a lower interest rate. More

by tahctir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gariepy, Steve Aydon, Rob Muloin, Kim MacLean
July 17, 2015

Great Customer Service from Dean I brought my vehicle in for it's semi-annual service, which was due to the reminder they sent me. I dropped it off, was given a ride to work and got More

by 1st New Car Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Mcilroy
July 14, 2015

Saved the Day I had issues with my 09 Silverado. With no appt. I "crawled" in to the service dept. Willi and the rest of the service team took care of my problem al More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willi Brech
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