Back

Heritage Ford

South Burlington, VT

4.9
1,744 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,744 reviews

April 26, 2024

Stephanie (and the rest of the staff) was awesome. They were fast, friendly and very knowledgeable. I felt comfortable and secure making my purchase. There's nothing I would have wanted to change in More

by seanebravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Areg was great to work with. I came in with specific wants and needs for a new truck. While they didn’t have anything I liked on the lot, he worked hard to source me exactly what More

by dangilliganvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Areg Muradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Heritage Ford responded

Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new truck, and that he was able to help find the perfect fit for all your needs, while making sure everything went smoothly along the way! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

April 24, 2024

On my first day of car shopping I walked into Heritage Ford and was met with a polite greeting from Jake Dwinell. He sat me down and asked what I was looking for. I wanted to see the 2024 Escape. He asked More

by MariaK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Heritage Ford responded

Maria, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Escape, and that he was able to help find the perfect fit for all your needs, and made sure you were completely comfortable with all it's features before taking it home. We are pleased to hear that everything went smoothly, and look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 22, 2024

From the saleswoman to the general manager I found everyone to be professional, respectful and to the point. More

by glnco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 18, 2024

Bill is great! He got me right in and out in about 3 hours with a pre-owned vehicle and sold my old vehicle. There was no strong arming by the finance folks either. More

by Carol H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Heritage Ford responded

Carol, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Celeste to shop for your new Ford, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 15, 2024

Good place to get a vehicle Nice people, very professional They are very successful, so that tells the story More

by Codrus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We we look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 10, 2024

This was probably the least stressful and most pleasant vehicle purchase we have ever made. Michael Stock was our salesperson who was down to earth, friendly, and honest which was greatly appreciated by us More

by megan_537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Heritage Ford responded

Megan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael, Theresa and our team to shop for and bring home your new Ford, and that the process was a smooth and stress-free one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2024

The over all purchase experience at Heritage Ford with Jake Dwinell was excellent. Jake was very timely with responses to my email or phone requests, was knowledgeable about the vehicles I was interested More

by New BMW owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 06, 2024

Best experience I have ever had purchasing a vehicle from a dealership. I came in undecided on what I was looking for and they took the time to guide me through the process from several options to driving aw More

by X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for your new Ford, and that they were able to help navigate the available options to find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2024

Pleasant experience from the beginning. Noah very knowledgeable with vehicle and purchase arrangements.Very professional and personable Theresa Moss also made the financing options clear and More

by David.carey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for and bring home your new F-150, and that everything went smoothly throughout the process! While we understand that we won't see you for your truck's regularly scheduled maintenance appointments, please let us know if there is anything we can help with regarding you new truck in the future, Until then, safe travels!

1
...