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Heritage Ford

South Burlington, VT

4.9
1,758 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,758 reviews

May 13, 2024

We recently purchased a vehicle from Heritage Ford, and were very pleasantly impressed with the whole experience. Turner was our rep, and he made the process easy and fun. We highly recommend both Turner a More

by Sibila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Jake took his time to understand why we wanted to trade our current car in. He helped us get the car of our dreams. When we wanted one that didn't fit our budget, he continued to look until the one we want More

by Makayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Heritage Ford responded

Makayla, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that he was eventually able to help find the car of your dreams! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2024

Everyone is helpful and want to please you as you purchase your vehicle from them. More

by torth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with our team to shop for your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2024

Stefanie was very personable, she listened to my needs and concerns. She made it possible for me to get and afford the vehicle I've wanted for quite sometime. More

by maple464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Stephanie, and that she and our team were able to help land your dream Ford! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2024

Very Honest and Reliable. . There was a mistake on the paperwork’s and they called us on the phone right away to prevent us being charged too much . She showed me everything More

by Joanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
May 10, 2024 -

Heritage Ford responded

Joanne, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team to shop for your new Ford and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 06, 2024

I finally hit the point where I needed to replace my 2012 F150. Stephanie was a great help. She understood what I was looking for and found a couple of trucks for me to try. One of the trucks was a rust o More

by Chris Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie to upgrade your F-150, and that she was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 03, 2024

After having a very negative experience with Ford motor company we found dealing with Turner and Zack at Heritage both refreshing and a positive experience. I would recommend Turner highly as More

by Robert
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Heritage Ford responded

Bob and Sue, Thank you for taking the time to share your feedback, and for making Heritage Ford your new dealership of choice! We are so glad to hear that you enjoyed working with Turner and Zack to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 03, 2024

Turner was quick to alert me when my requested truck had arrived and made the transaction as seamless as possible. The whole Team at Heritage was a pleasure to work with. More

by adams614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford truck, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2024

Turner was great to work with, and was very understanding that we had to come back a couple days later to complete the transaction. Abby in finance was also awesome. This is my fourth new car purchased from More

by Lpillon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you enjoyed working with Turner and Abbey to shop for your newest Ford, and that they were able to make sure everything went smoothly for you. We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 02, 2024

The team at heritage ford were easy to work with. Michael Stock the salesman was friendly and professional. The sales manager was also very friendly and easy to work with. In my honest opinion it was More

by Eric.M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Heritage Ford responded

Eric, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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