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Heiser Toyota
Milwaukee, WI
6,442 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,442 reviews
Verified Customer
Helpful May 04, 2024
A little expensive visit this time but Tom was great as always. He kept me updated of progress and was cordial and nice. always. He kept me updated of progress and was cordial and nice. More
by navgod
Employees Worked With
May 04, 2024
I know Al for many years and he sold me several cars already. Always very good service already. Always very good service More
by igortylets
May 04, 2024
Very nice sales person and helpful bought many car from him always happy to see him there him always happy to see him there More
by alhamd2905
Employees Worked With
May 03, 2024
After having a bad experience with my local dealership I setup an appointment with Heiser (an hour from home) from scheduling the appointment, working with the Service agent, Tommy, and the final interactio setup an appointment with Heiser (an hour from home) from scheduling the appointment, working with the Service agent, Tommy, and the final interaction with the cashier every interaction left me with a positive feeling for Heiser and once again for Toyota. Tommy provided daily updates on what they were working on or parts that they were waiting on, which was very much appreciated! Tommy also was aware of our extended warranty and submitted the appropriate requests for coverage (I note this because it was not the case with our local dealership) The service department resolved all our concerns. I would highly recommend Heiser for Toyota Service! More
by jjorsch
Employees Worked With
May 03, 2024
The salesperson and finance person were very helpful and friendly. I appreciated their knowledge of the car and the financial process. friendly. I appreciated their knowledge of the car and the financial process. More
by wisoconnell5
May 03, 2024
Our experience could not have been better, Jordon was very professional through out the process. Our GHHL was delivered a month earlier than planned which was terrific. Jordon took his time with delive very professional through out the process. Our GHHL was delivered a month earlier than planned which was terrific. Jordon took his time with delivery to explain all the technology that comes on the Grand Highlander. When we sat with Colt to go through all the paper work he explained the extended warranty options without any pressure. We had never purchased a vehicle from Heiser, I would strongly recommend Jordon Christian. More
by mikebelt50
May 03, 2024
It was very nice and friendly and quick, I had an appointment and they took me in right away! appointment and they took me in right away! More
by Kylee
Employees Worked With
May 03, 2024
Jason and Colt were extremely helpful during this process. I was a loyal Ewald customer until their service center installed my brakes on my Jeep backwards and were very awful to me while they fixed process. I was a loyal Ewald customer until their service center installed my brakes on my Jeep backwards and were very awful to me while they fixed their mistake, so I was very anxious about finding a new dealership to trust, but Jason and Colt were very straightforward and answered my millions of questions since I was leasing for the first time. I am so happy with the car, and Jason has reached out since to make sure that everything was going well with the car! Great customer service, I will be sticking with you guys for my next car, and I’ll be pointing other family members who are in love with my new car right to Jason and Colt! They truly exceeded expectations! More
by madeline.rettmann1998
