Heiser Chevrolet Cadillac - Service Center

The service is great. The scheduling of service is what I have had a bad experience with twice now. Once the appointment was scheduled at the wrong location and a couple o The scheduling of service is what I have had a bad experience with twice now. Once the appointment was scheduled at the wrong location and a couple of days before the appointment I was advised of the error, but there were no appointments available at my local service center. I ended up having to pay out of pocket at another provider. This time I never received a confirmation call or email when the appointment was made online. More

I have delt with Heiser and the dealership over 40 years. Love my car too years. Love my car too More

Nathan reviewed our file and explained we do not need all the work recommended on a previous visit. Very appreciative that we did not spend money on something unnecessary. the work recommended on a previous visit. Very appreciative that we did not spend money on something unnecessary. More

I've been a customer of this dealership for 8 year's now committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m More

Cannot recommend this dealer and service center. They are rude and not truthful. I will be taking my business elsewhere. They are rude and not truthful. I will be taking my business elsewhere. More

All 3 people I bought my '21 Vette from told me I could transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my servi transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my service done and get a bill for $293!!! Pissed. Not to mention my 4-5 hours at my billing rate of $1,000/hr!!! More

Heiser needs to hire more service techs si we can get in when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not and had to wait as long as three weeks to get in. Both times I was told on line scheduling does not work. Then get rid of it More

The shop was very clean and neat, and well light. the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the amount because of the coupon. More

They always work with us to get us in as soon as possible. We can always rely on Nathan. possible. We can always rely on Nathan. More

It was a great experience! Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even earlier than thought. More