Harbourview Volkswagen
Nanaimo, BC
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If you're thinking about getting a vw go in and ask for taylor Doyle. No pressure easy to work with and covered all my wants and needs prior to purchase. And gave me not 1 but 2 free hats after the sale wa taylor Doyle. No pressure easy to work with and covered all my wants and needs prior to purchase. And gave me not 1 but 2 free hats after the sale was over! More
………. I give Harbourview Volkswagen 5 stars on good will and customer service ….The sales gal Taylor Doyle could not have been more helpful in completing m I give Harbourview Volkswagen 5 stars on good will and customer service ….The sales gal Taylor Doyle could not have been more helpful in completing my transaction …..Thank you all More
I recently purchased an used 2016 Passat, besides knowing its age and driven distancem I coulg not tell from new. Besides thatm I am very pleased with the advice and assistance rhat I received durin knowing its age and driven distancem I coulg not tell from new. Besides thatm I am very pleased with the advice and assistance rhat I received during the purchase and aaaaaaaaaai highly recommed their services. More
I bought a 2017 Volkswagen Golf Alltrack from Harbourview Volkswagen. Let me tell you about my experience. From the very first phone call I felt that something was different about this dealershi Harbourview Volkswagen. Let me tell you about my experience. From the very first phone call I felt that something was different about this dealership. For starters, it's a family owned place and it shows in all the right places. Everyone that I had the pleasure to meet and spend time with made me feel comfortable and valued and at no point did I ever feel anything less. During the sales process I felt that I was treated fairly and even thought they weren't able to shave much off of the listed price "which was only because the car was fair market priced already", they did play my game and offered me a token discount that made me fell listened too. All of the staff at Harbourview seem genuinely happy to be there which shows in all the right ways. Any questions that I asked were promptly answered to my satisfaction and I valued the whole experience. I'm looking forward to a long journey ahead with these people. You really owe it to yourself to visit Harbourview Volkswagen and see what they have too offer which is in my humble opinion is absolutely brilliant. Regards, Kelly Wilson. More
Bought a used truck from Harbour View It had some issues after working with management and multiple trips to the dealer . Harbour View VW came through. And made sure I was satisfied with my purchase. Thank after working with management and multiple trips to the dealer . Harbour View VW came through. And made sure I was satisfied with my purchase. Thank You More
When you buy a vehicle from a dealership and everything goes without a hitch it's easy to say positive things about the staff. It's only when unforeseen problems arise that you see the true character of th goes without a hitch it's easy to say positive things about the staff. It's only when unforeseen problems arise that you see the true character of those same staff members. In our case the vehicle we bought was used and one of those whose problems just couldn't be fixed. Jessica, the Service Manager, and Stephanie, the Assistant General Manager, were great. They went above and beyond and represented Harbourview VW well. They supported us, made us feel like valued customers, and in the end helped us get into a vehicle that works for us. We left with nothing but good things to say about Harbourview VW and we have no hesitation in recommending the dealership to others. More
Was not happy with customer service at this dealership. Went to the mainland and bought the same VW for 15% cheaper. Consider this option before spending your money here. Went to the mainland and bought the same VW for 15% cheaper. Consider this option before spending your money here. More
Recently I guided a friend of mine to a Golf Sportwagen at Harbourview . The trade in transaction was very uncomplicated and without pressure. Sean (the dealer principal ) was nice enough to have a chat an at Harbourview . The trade in transaction was very uncomplicated and without pressure. Sean (the dealer principal ) was nice enough to have a chat and Sean in sales sealed the deal . This is still a family run business and it really shows . Subsequently I have just had a service of my own Golf R and found that end of the operation to be at least as efficient and welcoming. Thanks to Iain and Jay . I rate this place as amazing , almost like a bygone era . More
No Pressure Sales Dave M. was a pleasure to deal with the purchase of my used VW Tourag in the summer 2019. Dave was very knowledgeable and made the stress of purchasi Dave M. was a pleasure to deal with the purchase of my used VW Tourag in the summer 2019. Dave was very knowledgeable and made the stress of purchasing a vehicle easy to deal with. The whole staff at the dealership were very friendly and approachable (no arrogant airs!) I also really appreciate the followup emails asking how everything is going with the vehicle and which services are coming due as I am not a local resident of the area. It is very reassuring that the company likes to keep their customers happy even after the initial purchase as the service is just as important to me. More