Georgetown Kia

Huge thank you to Brandon Brandon was so great throughout the search for our vehicle and the purchase. He went above and beyond to help us find what we were looking for and rea Brandon was so great throughout the search for our vehicle and the purchase. He went above and beyond to help us find what we were looking for and really made te process nothing but enjoyable. We really aprriciate all his hard work. And would recommend this dealership just so they could be served by Brandon. Many can learn from his customer service skills. More

Driving my dream car! Thanks Georgetown Kia First time I visited their lot I knew they would help me right into my current daily driver a Mini Cooper S. The staff here was especially helpful in First time I visited their lot I knew they would help me right into my current daily driver a Mini Cooper S. The staff here was especially helpful in helping me make the biggest purchase of my life so far, and i liked that even though I am younger they still helped me instead of trying to turn me away like other dealerships did. I will always recommend this dealership and thanks again to everyone who helped make this happen and a special thanks to Mohsin who sought me through the finalization process and eventually handed me the keys to my dream car! More

How KiaGeorgetown restored my faith in humanity. Buying a car is not only an enormous financial commitment and a decision. It could somehow turn into roller coaster ride of adventure, dramatic twist Buying a car is not only an enormous financial commitment and a decision. It could somehow turn into roller coaster ride of adventure, dramatic twists and turns. A myriad of emotional highs and lows- one who was traumatized from an unpleasant buying experience from another KIA Dealer ending up in a heartwarming, faith restoring experience made possible by Kia Georgetown thru Christina Jelicic, Aaron Best, and Mike Rudat. This is how my adventure begins.... My love affair with my Porsche Boxster has to come to an end. I seriously needed space that will logistically support my passion as an aspiring age grouper triathlete. It seems KIA SOUL or SUV type vehicle will address my needs. So I thought and so was previously told by dealers that trading in my Porsche for a used car is the most viable option for me. Nothing could be further from the truth. The Bad adventure starts here.... My hunt for a new car brought me to 2nd dealer visit, a Kia Dealer in (401 Dixie Kia) Mississauga. All told, I was intimidated and threatened by this dealer. Its General Sales Manager tacitly indicated that he will bring me to court if I don't proceed in trading in my car and buy the used KIA SOUL 2010. I initially signed a VPA ( Vehicle Purchase Agreement) succumbing to emotional-buy-syndrome. I was being forced to buy the car despite pleading my case. Furthermore, I was told that my Porsche is now legally owned by this dealer They refused to hand back my Original Registration, my deposit and a cancellation. Afraid and confused, I went another KIA dealer, this time KIA Georgetown, to seek advice showing them my yellow copy of VPA, Here are some questionable practices they found out; 1) The threat by 401 Dixie Kia has NO LEGAL basis. The signatures in VPA are incomplete, therefore void. 2) 401 Dixie Kia overcharged the OMVIC fee of $34.20, instead of the standard $5.00. 3) Though its not illegal, 401 Dixie Kia is charging Admin fee ( 399.00) and pre- delivery expenses ( $ 771.00 ). These charges are usually applied on a new vehicle. Since I am purchasing old vehicle, these charges are not industry standard, much more a KIA dealer standard 4) I'm being overcharged by $6,000 from my car's remaining lien amount. Lessons learned derived - There is no "Cooling off" in buying cars, unless your very sure, don't sign the VPA. Not all KIA dealers are cut from the same cloth. Just as in life, the good and the bad exist. How my adventure ended happily ever after at KIA Georgetown.... Christina - I read your positive reviews prior to coming over, its the reason I came to KIA Georgetown. They were right! You were very patient, listened to my concerns, treated me like I was your family and really helped me. You were able to get 30% higher appraisal of my Car than what I was told by previous dealers. You let me test drive 3 cars to broaden my options. You worked out the very best value for a car I could get. You worked hard to get me a substantial discount. You help restore the confidence in myself. How I terribly undervalued and grossly under estimated my financial capacity by thinking I could only afford a used Car. You showed me that I could easily buy a brand new KIA SOUL SX SPECIAL EDITION ( 1 of 250 units only in CANADA). No other dealers ever told me that. Perhaps these dealers are too fixated in maximizing their profits margins? Or perhaps these dealers forgot to really listen and provide best value for customer? Or perhaps its just how you and the professional caring culture of KIA Georgetown really are? You went above and beyond the call of duty just to help me out. You stayed 2 hours past closing hours just to get it done. I truly admire your kindness and care for me as an individual, not as a buyer. You are a wonderful human being! Thank God He lead me to you! Aaron Best - You are the man behind the scene, the driving force to make it all happen. You negotiated hard for my loan, stayed late to prepare my documents so i could get the car early and work the numbers with rigor. You patiently explain in person and in email, my financial concerns , my options and contract details. My previous traumatic experience made me skeptical and guarded, but your top tier professional and calming cheerful demeanor changed all that. MIke Rudat - Your leadership, experience and knowledge in car industry is undeniable! The manner in which you conduct your business is a class act, a high degree of professionalism and ethics. You were very honest in sharing to me what are the acceptable, legal and ethical "charges" a dealer imposes on its clients. I was threatened and almost got skimmed with unethical charges. You made sure thats not going to happen to me! Kia Georgetown is a World Class institution, a class act of its own, I commend its leaders/ Its owner for forging a culture, for adapting a costumer centric business model and an epitome ethical-honest business conduct. This dealer, its men and women, is cut-above-the rest in professionalism and customer services. Perhaps other KIA dealers should learn from you. Faith restored! Looking forward to bringing my family and friends here! P.S.: OMVIC is helping me get back my deposit. :) More

Georgetown KIA 2011 SORENTO EX I have recently purchase a 2011 KIA SORENTO EX V6 AWD for my wife. My overall experience with the sales person AMRIT ATWAL was the best of all the dea I have recently purchase a 2011 KIA SORENTO EX V6 AWD for my wife. My overall experience with the sales person AMRIT ATWAL was the best of all the dealership I have visited, he made me feel positive from the very first phone call I made to Georgetown KIA, He was very professional and has all the good qualities and experience a sales person should have. My wife Gita is very happy with her 2011 SORENTO EX AWD. I would recommend anyone who visit Georgetown KIA to please meet with AMRIT ATWAL. ps The rest of staffs I met with was also very welcoming! Rocky & Gita Persaud More

Customer is priority one I'm a newer customer with Georgetown this year but I have to say I have not worked with a more courteous and helpful team than this one. From the sal I'm a newer customer with Georgetown this year but I have to say I have not worked with a more courteous and helpful team than this one. From the sales team to the service group, everyone there really treats you like family and really does go the extra mile to make sure your experience is great and you are a satisfied customer. I would like to say thanks to Art and the rest of the service group for truly taking care of us. You guys have been great! I'd also like to thank Christina as well in sales. I'm not a local to Georgetown area but I plan to be a regular there for my scheduled service. Thanks again More

2009 Nissan Altima Both Aaron and Artiom went above and beyond to get me into a vehicle that I both liked, and fit my style. They worked very hard to ensure I was a sati Both Aaron and Artiom went above and beyond to get me into a vehicle that I both liked, and fit my style. They worked very hard to ensure I was a satisfied customer and they didn't try to put me into a vehicle I didn't want. Both were very professional and extremely kind to me in my shopping experience. Couldn't be happier with the service I received from them. Best car buying experience to date. Thanks guys!! More

Amazing experience with Christina! Recently bought a new (to me) car from Chrisina at Georgetown Kia. Christina helped me to find exactly what I was looking for and patiently helped me Recently bought a new (to me) car from Chrisina at Georgetown Kia. Christina helped me to find exactly what I was looking for and patiently helped me to decide what car would be right for me, and responded to any questions I had quickly. The friendly atmosphere she and the rest of the staff created made the car buying experience much more comfortable, and I would highly recommend this dealership and Christina to anyone looking to buy a used car. I would like to thank the staff for all their help through everything and I look forward to maintaining a good relationship with you. -Alex More

Great Experience The staff were knowledgeable and went the extra mile to make the experience a great one. Artiom was great to work with and was quick to respond to m The staff were knowledgeable and went the extra mile to make the experience a great one. Artiom was great to work with and was quick to respond to my questions and concerns. More

Art's a star!!! Art is the person you need to see when it comes to servicing your car!! His knowledge, professionalism and down to earth explanations really make sen Art is the person you need to see when it comes to servicing your car!! His knowledge, professionalism and down to earth explanations really make sense to me. I highly recommend servicing your car at Georgetown Kia Superstore. More

Just moved to Ontario - this is THE only dealer to go to I cannot recommend this dealership enough, and this is the only dealership I have EVER recommended. I am in the process of relocating to Ontario from I cannot recommend this dealership enough, and this is the only dealership I have EVER recommended. I am in the process of relocating to Ontario from another province and unfortunately have had some negative experiences in many areas, including the first 2 dealerships I went to. I have a Kia Optima back home and since i love it i was compelled to try one more Kia dealership. I was drawn to this one and called reception, just said i was sick of bad experiences and could they please just have a nice salesperson call me back. 5 minutes later Sean Whitton Sales Manager called me back. from that point the red carpet was rolled out and i did not ask for it! Sean introduced me to Gerald to help me with my search; very professional and helpful taking me through a used car journey! The key is to help me find the best car for me and sure enough a 2013 Kia Rio was - and that would not have been possible if they didn't pay me WELL for a beat up 15 year old Buick Regal trade in. Kyla from finance not only helped me navigate some financing but took like 30 minutes to come sit with me and talk about some helpful Ontario tips-everything from gas mileage to neighborhoods to live in. That was truly terrific. And when Kyla was busy Kevin from Finance stepped in to communicate and help reassure me things were on course - great teamwork! I would tell anyone that asks to stop here first; the impact made on me and even my family who aren't moved here yet is huge, and won't soon be forgotten. More