Gateway Toyota
Edmonton, AB
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768 Reviews of Gateway Toyota
I recently purchased a new 4runner from Gateway Toyota and I cannot recommend them enough. From the moment I walked in, the sales team was incredibly helpful and accommodating. When it came time to fin and I cannot recommend them enough. From the moment I walked in, the sales team was incredibly helpful and accommodating. When it came time to finalize my purchase, the financing process was smooth and efficient. The finance team was knowledgeable and made sure I understood all of my options. The delivery of the vehicle was seamless and the team at Gateway Toyota took the time to show me all of the features and answer any questions I had. Overall, I am extremely satisfied with my purchase and the experience I had at Gateway Toyota. Their exceptional customer service and expertise in the industry make them deserving of a five-star review. If you are in the market for a new vehicle, I highly recommend giving them a visit. More
They definitely take the time to hear what the customer wants and their concerns. Reasonable prices as well. Michelle does her job very well. wants and their concerns. Reasonable prices as well. Michelle does her job very well. More
I have dealt with 3 dealers over 8 years, but. Gateway Toyota was the least impressive. Sherwood Park Toyota (where I bought vehicle) and Orleans dealership (in Ontario for my CRV) were both more Gateway Toyota was the least impressive. Sherwood Park Toyota (where I bought vehicle) and Orleans dealership (in Ontario for my CRV) were both more responsive and accommodating. I had booked a service time, but was kept waiting more than 15 minutes to check in (if there is a slow line, I find it!). Wanted to wait for my vehicle, but was persuaded to take Uber — big mistake as it pushed my vehicle to the end of the line. Not great service, but then dealership had temerity to ask that I not answer Toyota Canada survey unless I could rate them as “Excellent”. As if. More
We have been relying on Gateway Toyota, and specifically Troy Vinthers, to service our vehicles for many years. We appreciate Troy’s honesty and ability to communicate to us what needs to be done, what sho Troy Vinthers, to service our vehicles for many years. We appreciate Troy’s honesty and ability to communicate to us what needs to be done, what should be done, and even what we do not need to do on the cars. Over the years, he has become a friend and it is always a pleasant experience to catch up with him….we always insist on Troy being the attendant we deal with! Many thanks, Troy, keep up your great work! More
Todd P. in service receiving bay was awesome ! A Master technician with Toyota was able to answer all my questions confidently about my 2021 Rav4. I left ve in service receiving bay was awesome ! A Master technician with Toyota was able to answer all my questions confidently about my 2021 Rav4. I left very impressed. Jamie M. More
Knowingly let my son and I drive 250km to view and test drive a vehicle only to inform us “Oh… that one’s not driveable as is, that’s why the price was good” when we walked in the door. Seemed like a class drive a vehicle only to inform us “Oh… that one’s not driveable as is, that’s why the price was good” when we walked in the door. Seemed like a classic bait and switch. They either have no idea what they’re doing or they really don’t care about you, your time or your money. Not sure which is worse. 1/10…. Would not recommend. More