Freedom Ford

Refreshing Used Truck Shopping Experience I bought a 2010 F150 FX4 at freedom last week. Jake was a refreshing change from other salesmen I had dealt with in my search for a new truck. I wish I bought a 2010 F150 FX4 at freedom last week. Jake was a refreshing change from other salesmen I had dealt with in my search for a new truck. I wish I had started my search at Freedom! It could have saved me a lot of time and energy. Jake was great to deal with during the whole process and I have appreciated the way he has followed up with me on my overall satisfaction with my new truck. He even booked me in for a service appointment for my heated seat that quit working (the very next day)! Anna in finance was very pleasant to deal with as well. She was not pushy or unpleasant to deal with (which has been my experience at other dealerships while finalizing a deal). Overall, I have been blown away by the manner in which Freedom Ford does business, they are unlike other dealers I have dealt with in the past and I would not hesitate to recommend them to anyone looking at buying a vehicle. More

Service/Finance Great...Sales not so much! First off I would like to point out that Anna in finance and Roxanne in Service where excellent to deal with. Jason my salesman not so much, I would n First off I would like to point out that Anna in finance and Roxanne in Service where excellent to deal with. Jason my salesman not so much, I would never buy from again him or recommend him to anyone based on the fact that I have not heard one word from him since the purchase of my vehicle? More

The right truck delivered quickly. I was put onto Jason at Freedom Ford in Edmonton by a friend on a Tuesday and had pretty much the exact truck I wanted delivered right to my house in I was put onto Jason at Freedom Ford in Edmonton by a friend on a Tuesday and had pretty much the exact truck I wanted delivered right to my house in Calgary a week later. The sales team were very quick to accommodate my specific demands and found me a still brand new 2014 that matched up to what I wanted, then knocked 10 grand off the sticker price, on top of securing me 0% financing. Ann-Mary in the finance department was very thorough and professional and everything was taken care of with the bank with no issue. She also managed to cut me a deal on the extended warranty package. My truck arrived at my house clean and with a full tank of gas and the delivery driver made sure to show me a few key features before he left. Overall a very positive experience, and I can say with a fair amount of certainty that my next F150 will also be purchased from Freedom Ford. More

Great Experience Roxanne was wonderful. My heat went out in my 6 month old Fiesta when it was minus 30 and the dealership right near where I live told me I'd have a 3 Roxanne was wonderful. My heat went out in my 6 month old Fiesta when it was minus 30 and the dealership right near where I live told me I'd have a 3 week wait to get an appointment to get it fixed. I'm pretty sure heat is a necessity here in Edmonton. Roxanne got me in the next day Freedom Ford was open. It wasn't a quick fix so I was offered a courtesy shuttle to home, work, or wherever I needed to be for the day. The shuttle driver was also beyond nice, though I regret that I cannot remember his name. When he came to pick me up later the same day, he had not only remembered me but picked up our conversation right where it left off. Overall, it was a great experience and I'll be making the drive here for all my service needs even though I live right next to a different Ford dealership. I have rated the quality of work lower because just this afternoon, just a month after I had it dealt with, my heat/blower has once again stopped working. This is, however, a known issue with my model so I can't blame it on the staff and hope it's not because of the quality of work. I hope my next experience is just as good as I'll be phoning to get in as soon as Freedom is open on Monday. More

Excellent Service We returned (again) to Freedom Ford and purchased a SUV. We have been dealing with the same salesman for 10 years and are never disappointed. Thank We returned (again) to Freedom Ford and purchased a SUV. We have been dealing with the same salesman for 10 years and are never disappointed. Thank you Wilf and Lino for another trouble free purchase. More

Amazing! What a great experience at this dealership, Jason was so fantastic to deal with! I would recommend them to anyone. Thank you for all your help and har What a great experience at this dealership, Jason was so fantastic to deal with! I would recommend them to anyone. Thank you for all your help and hard work to get me a vehicle! More

Excellent Service - 2014 Ford Escape Excellent professional friendly service from Jake Plots. Jake delivered on all of his promises including follow-up, re: our satisfaction. We have pass Excellent professional friendly service from Jake Plots. Jake delivered on all of his promises including follow-up, re: our satisfaction. We have passed his card to potential buyers with our comment that we would not hesitate to deal with Jake / Freedom Ford again. Jackie & Ron More

Excellent Services I have purchased a Ford F-150 from Roman Alexander and Freedom Ford. Roman was very helpful and courteous. He didn't pressure me into purchasing a veh I have purchased a Ford F-150 from Roman Alexander and Freedom Ford. Roman was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchase. I am very pleased with my vehicle. Thanks Roman More

It's our first time truck shopping experience I went to freedom ford last weekend to buy a truck, Jake helped me to find the right onek. He is so helpful, knowledgable and patient. I would like to I went to freedom ford last weekend to buy a truck, Jake helped me to find the right onek. He is so helpful, knowledgable and patient. I would like to thank Jake for all the hard work. I will strongly recommend him to all my friends. More

I have never had a better experience with a dealership... I would like to thank Roxanne Autor for making my service experience exceptional. My issue was resolved and an hour or so later I was on the road. I r I would like to thank Roxanne Autor for making my service experience exceptional. My issue was resolved and an hour or so later I was on the road. I really thought this level of customer service did not exist anymore..........Thank you Roxanne! More