Freedom Ford

Negative into Positive Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle tha Being recently divorced I was unable to keep up with my vehicle payments from a vehicle from a different dealership so I was looking for a vehicle that was not only cheaper on payments per month but cheaper on fuel. I had had some bad experiences with dealerships in the past most of them with GO Auto. I was a bit on the defensive coming to Freedom after having these bad experiences Mike Malik was the first one that I dealt with I was looking into getting into a good used vehicle I knew what I wanted it all depended on the dealership and salesman. Mike was awesome he listened to what my issues were and what I was wanting in a vehicle and found me the vehicle that I was looking for now it all depended on the finances. That is where Andre Jespersen came in he was able to get me a awesome trade in value on my previous vehicle and a really good deal on my new used vehicle. I picked up the vehicle all was good until the check engine light came on the second day. I phoned Andre and he was able to get into the service department and fixed on the same day and an added bonus no cost to me. Thank you Andre you have restored my faith in a Dealership I agree it is nice to see individuals at a dealership that take the time and effort to "make it right" I will definitely spread the word on how The Freedom Ford staff go the extra mile for a positive experience. Thank you Steven More

Awesome Service Department Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. Roxanne makes you feel very comfortable bringing in your vehicle for service. She always seems to be very happy and upbeat and this is very catchy. I have never had any issues with the service department very professional. I would highly recommend this dealership to service your vehicle. Greg More

Mistakes Happen, but it is how it is corrected that matters! I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for tra I went to Freedom Ford about a week ago as I've decided it is time to sell my trusty car while there is still good equity left (wasn't looking for trade in). Jason, the salesperson who showed me the vehicle and took me out for a test drive was great and I felt comfortable. When it came time to talk about an offer I was erroneously given the wrong information about the vehicle's previous price by the Assistant Manager and felt a little deceived. However, a few days later I was contacted by Blaine Plester. He assured me that there was no attempt at deception, explained the situation and apologized for the mistake. As a result, I regained my confidence and closed the deal on the vehicle I wanted. It is not the fact that mistakes are made, we are all human and make them. It is nice to see a dealership that takes the effort to "make it right"! Thank you Freedom Ford. More

Good ol' Roxy My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I My journey with Roxanne began long ago. She has basically become my personal Ford hero and seems to know all the answers, well most of them anyway. I recently asked her about a strange looking mole on my upper back and to my dismay she informed me that I should probably see a doctor. While I was looking for more specific medical advice it turned out to be good advice nonetheless because it was actually a back nipple and needed immediate removal! She is also an amazing resource for fashion advice. Thanks to Roxanne I'm now the best dressed guy in the office and the ladies fight over me constantly! But back to the service related to my truck. Basically what I'm saying is that Roxanne knows her xxxx and is all over your service experience! For example, last week the low fuel light came on in my truck. I was like "whatever" and kept on driving. I drove for another hour or so and my truck completely died out of nowhere! I was out of town so I called a local shop and was told I probably blew my muffler bearings but he could get me in right away. I wanted a second opinion so I called Roxanne to see what she thought. Turns out she knew exactly what the problem was and I was rolling in no time! And that advice was offered free of charge! I'm not sure what more to say here. Great place, great trucks, great people, and fair pricing. That is all. More

Excellent Service Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there Purchased a used vehicle from Freedom Ford and was happy with the level of service and the open and honest approach from their staff. Although there wasn't much moving from on the selling price of the vehicle, overall it was a fair price. The car was clean and ready to go when they said it would be and took the time to go over a few things with me on the features. More

2013 Ford Edge LTD Purchase Made Simple They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no proble They did an excellent job on the entire sales process from start to finish. Excellent Service, Excellent Selection, Good Price. I would have no problem recommending a friend to this Dealership. More

Impressed Mike was great helping me purchase my dream truck a 2014 f-150 crewcab. It was a quick and painless process with fair prices. In fact the same truck w Mike was great helping me purchase my dream truck a 2014 f-150 crewcab. It was a quick and painless process with fair prices. In fact the same truck was listed elsewhere for a xxxx of a lot more with less features. I would definitely recommend Freedom Ford to anyone wanting to purchase a Ford. Thanks for making my first purchase so quick and painless. More

I Got the Deal of a Lifetime I felt totally satisfied with the deal the Mike Malik at Freedom Ford in Edmonton got for me on a 2014 F150. They sold it for a very reasonable price I felt totally satisfied with the deal the Mike Malik at Freedom Ford in Edmonton got for me on a 2014 F150. They sold it for a very reasonable price and threw in a few extras. The loan approval process was fast and painless too. Everyone there was friendly and courteous. I DEFINITELY recommend Freedom Ford and will be back. More

Totally changed my perception of the dealership experience A huge thanks to Roman and the entire team at Freedom Ford. They all came together to guide and advise me through the whole experience. There were abs A huge thanks to Roman and the entire team at Freedom Ford. They all came together to guide and advise me through the whole experience. There were absolutely zero pushy sales tactics and Roman's follow-ups before and after the sale were genuine and courteous. They have earned my business and my recommendation to others. Well done, Freedom Ford! Extra thanks to Lino, James, Courtney and Dale! More

enthusiastic Jason was very friendly and knowledgeable. I would definitely recommend him and freedom ford to anyone. The buying process here is easy and straightfo Jason was very friendly and knowledgeable. I would definitely recommend him and freedom ford to anyone. The buying process here is easy and straightforward. Great job More