Focus Hyundai

Our first experience with this dealership was fantastic! The communication was the biggest thing that lacked from our previous dealer and my expectations were exceeded thanks to our service advisor Albert. The communication was the biggest thing that lacked from our previous dealer and my expectations were exceeded thanks to our service advisor Albert. We were kept up today, made of aware of things they came across in a timely manner and even returned the vehicle back to me sooner than anticipated. So glad we made the dealership switch! More

Alex did an amazing job. Thoroughly impressed with his help and knowledge. Looking forward to dealing with him again. Thoroughly impressed with his help and knowledge. Looking forward to dealing with him again. More

Excellent care and service by sales rep Alexander Wakin. Not pushy or condescending, he took the time to answer all questions and bring us all info. All paperwork was done on time without problems and the c Not pushy or condescending, he took the time to answer all questions and bring us all info. All paperwork was done on time without problems and the car was delivered as expected. Great job! More

Went in for first oil change (3700 kms), got vehicle back within a timely manner but only to find the interior was left dirty by the technician. Seat, drivers side door panel and door sill Also was told by t within a timely manner but only to find the interior was left dirty by the technician. Seat, drivers side door panel and door sill Also was told by the service provider that the car was washed when it clearly wasn’t. Not impressed getting my vehicle back dirtier on the inside than when I brought it in. Obviously it passed through a couple of employees without anyone taking the time to inspect the vehicle upon completion. It makes me question how well the actual service was performed. Although they did clean the vehicle when I brought it to their attention but it should not have gotten to that point. Not sure if I want to continue getting my vehicle serviced here. More

The dealership as indicated above is not on Nairn, but on Lagimodiere. The sales experience with Dave was exceptional when purchasing the Ioniq 5, and the service was done to expectation. Lagimodiere. The sales experience with Dave was exceptional when purchasing the Ioniq 5, and the service was done to expectation. More

Service fiasco. Left me waiting 2 hours past my scheduled appt for winter tire change and oil change. Never informed me there had been a mistake and they didn’t have Left me waiting 2 hours past my scheduled appt for winter tire change and oil change. Never informed me there had been a mistake and they didn’t have my tires. I would have still been sitting there I’d I hadn’t questioned. Staff couldn’t have cared less. NEVER going here again. End of long relationship More

No pressure, explained everything thoroughly, courteous, over delivered and was nothing but helpful. I will be referring all friends and family here. over delivered and was nothing but helpful. I will be referring all friends and family here. More

In the 10 years that we have dealt with Focus Hyundai, we have always been treated wonderfully by the staff and the service jobs are very well done. Thank you Focus ! have always been treated wonderfully by the staff and the service jobs are very well done. Thank you Focus ! More

Vehicle was only in for an oil change. Promptly greeted by an advisor who already had my information. He informed me that they were quite busy and that it could be about 1 hour or so for Promptly greeted by an advisor who already had my information. He informed me that they were quite busy and that it could be about 1 hour or so for the service. I asked if was possible to minimize this wait time. He indicated he would do his best. 40 minutes later, he indicated the service was completed and that the vehicle had also been washed and was ready. I really appreciated them doing what they could to minimize the wait time. Treated very courteously and professionally during this appointment More

Best dealership I was dealing with so far. Guys are knowledgeable, very respectful. Completely satisfied. Highly recommended Guys are knowledgeable, very respectful. Completely satisfied. Highly recommended More