Family Toyota of Burleson - Service Center
Burleson, TX
956 Reviews of Family Toyota of Burleson - Service Center
Was extremely Professional and courteous. Provided detailed information about my vehicle both historical work done as well as what needed to be done. Provided detailed information about my vehicle both historical work done as well as what needed to be done. More
I was able to get a same day appointment and everyone was so professional and friendly. They took care of everything. I highly recommend them. Great team throughout the dealership! so professional and friendly. They took care of everything. I highly recommend them. Great team throughout the dealership! More
Great customer service, rep kept me updated on the progress throughout my time there. Good work! Thank you. progress throughout my time there. Good work! Thank you. More
This is my first time buying a car with Toyota, and I have truly enjoyed and appreciate their staff professionalism and kindness. Love this dealership. have truly enjoyed and appreciate their staff professionalism and kindness. Love this dealership. More
Very friendly, always asking if you want help. Chad was a great help .great place. Chad was a great help .great place. More
Desmond is absolutely fantastic. His service is impeccable. You will not find a better service advisor around or a better human being. I’ve used his services for the better part of 1 His service is impeccable. You will not find a better service advisor around or a better human being. I’ve used his services for the better part of 14 years and changed dealerships because he changed. The guy provides top notch exceptional service and I can’t say enough great things about him. It’s worth it to me to drive past another Toyota dealer to get service with Desmond at Family Toyota of Burleson. Thank you Desmond for the first class service. More
Experience was excellent at this dealership. Matt did an awesome job at taking care of the vehicle needs. The “wash job” was substandard as bugs were still visible on front and mirrors. So Matt did an awesome job at taking care of the vehicle needs. The “wash job” was substandard as bugs were still visible on front and mirrors. Some of the “runners” were having a loud argument in the arrival area….. Not a good look…. Overall, the experience was above average….. More