Family Toyota of Burleson - Service Center

Chad is great at the Service Center. Polite, professional and fast service. Excellent service. Excellent work done. Polite, professional and fast service. Excellent service. Excellent work done. More

This is my first time buying a car with Toyota, and I have truly enjoyed and appreciate their staff professionalism and kindness. Love this dealership. have truly enjoyed and appreciate their staff professionalism and kindness. Love this dealership. More

Very friendly, always asking if you want help. Chad was a great help .great place. Chad was a great help .great place. More

Desmond is absolutely fantastic. His service is impeccable. You will not find a better service advisor around or a better human being. I’ve used his services for the better part of 1 His service is impeccable. You will not find a better service advisor around or a better human being. I’ve used his services for the better part of 14 years and changed dealerships because he changed. The guy provides top notch exceptional service and I can’t say enough great things about him. It’s worth it to me to drive past another Toyota dealer to get service with Desmond at Family Toyota of Burleson. Thank you Desmond for the first class service. More

Experience was excellent at this dealership. Matt did an awesome job at taking care of the vehicle needs. The “wash job” was substandard as bugs were still visible on front and mirrors. So Matt did an awesome job at taking care of the vehicle needs. The “wash job” was substandard as bugs were still visible on front and mirrors. Some of the “runners” were having a loud argument in the arrival area….. Not a good look…. Overall, the experience was above average….. More

The customer service at this location is awesome and I e never had an issue with this dealership. never had an issue with this dealership. More

Highly recommend this dealership for all your vehicle needs. They are friendly and treat you like family. They do not try to push services that are not needed, and will work with you when services are ne needs. They are friendly and treat you like family. They do not try to push services that are not needed, and will work with you when services are needed. It’s nice to go to a place that respects the customers, and provides a nice place to work while waiting. The shuttle service when needed is nice as well. I drive over an hour and pass two other Toyota dealerships for the excellent customer service I receive at Family Toyota of Burleson. More

Very courteous and professional staff. Service was great. They took pride in their work . Completed in a timely manner. Service was great. They took pride in their work . Completed in a timely manner. More

The service dept has always took care of me. Ask for Matt he is great. Ask for Matt he is great. More